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Caregiver/Companion

Location:
Nairobi, Nairobi, Kenya
Posted:
March 28, 2019

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Resume:

CURRICULUM VITAE

NAME: CATHERINE SALLY WACHIRA

DATE OF BIRTH: 16TH

MAY’ 1973

I.D NO: 11774398

MARITAL STATUS: SINGLE

SEX: FEMALE

NATIONALITY: KENYAN

RELIGION: CHRISTIAN

EMAIL ADDRESS: ac8xoi@r.postjobfree.com

MOBILE NO: 0722 - 285 888

CAREER OBJECTIVE:

I am seeking a challenging position in sales, marketing, management and Customer Services. This position will exploit my full potential and emphasise measurable result with strict deadline while giving room for initiative and personal growth are likely to provide the challenge I require. 1980 – 1987 CONSOLATA PRIMARY SCHOOL

Level - K.C.P.E

1988 – 1991 MAHIGA GIRL’S HIGH SCHOOL

Level - K.C.S.E

1992 – 1993 Cambridge Secretarial & Computer College. Computer Packages:

Word Perfect 5.6

Lotus 1

Data Base

Ms. Word

Power Point

Ms. Excel

Internet

Examination Done: Typing:

Elementary

Intermediate

Advance

Shorthand: Speed 50/70

Other Exams: Secretarial Duties

Office Practice

Business English & Communication Skills

Diploma CareGiver

First Aid at Work

CPR

Certification

Languages: Fluent in English and Swahili

WORKING EXPERIENCE:

RAPID COMMODITIES (K) LTD.

1993 - 1994

Went for my attachment at a Trading Company where I worked as a Administrative Assistant/Secretary. EXPRESS AUTOMATION LTD.

1995 - 1998

Personal Assistant/Internal Sales Coordinator

Personal Assistant to the Managing Director

Coordinated Sales Team.

Coordinated Office Sales Service.

Telesales.

1998 - 2001

Customer Care Assistant Manager

Promoted to Assistant Manager Customer Care.

Managed after sales service.

CHANDARIA INDUSTRIES LTD.

2001- 2003

Internal Sales Coordinator/Office Manager

Coordinate the Sales Team.

In charge of all Sales administration work.

After Sales Customer Services.

MULTISHINE CLEANING SERVICES LTD.

2003 - 2004

Went into self employment running a Cleaning Company CHANDARIA INDUSTRIES LTD.

2004 - 2010

Rejoined Chandaria Industries Ltd.

In Sales and Marketing as a Institutional/Sales Coordinator. DUTIES AND RESPONSIBITIES

Institutions/ Sales Coordinator

In charge of Sales for all key Institution e.g. Hotel, Schools, Hospital, Ministries, Banks etc.

Sales focus.

Developing the market by systematically prospecting for acquiring and establishing new business.

Reviving in active accounts.

Launching new products.

Ensuring that trade receivable are strictly within the approved and agreed credit limits.

Keeping track of competitor’s activities.

Researching on problems inhibiting the achievement in Institution, competitor prices, product quality and packaging.

Carry out in trade marketing opportunities.

Attending (M.I.T.) Market Impact Team seminars organized by Chandaria Industry e.g. Road shows.

Sales trainings, encouragement of new ideal and suggestion and cross functional assignments and projects.

Re-packaging design on most of our products resulting to increased sales and distribution after the amendment.

Effective debt collection

Preparation of diary, weekly and monthly reports on work done.

After sales service.

Achievements at Chandaria Industries Ltd.

Achieved increased volume of our product in just 3 Months across my territory - Nairobi

Recommending to improving our package design on most of our products resulting to increased sales after the amendment.

Achieving ITMO (In Trade Market Opportunities targets set by Chandaria Industries Ltd.

Increased company business from 600,000Kshs to 4.2Million per month in just 8 months.

Setting POS – Point of Sales Materials in all accounts.

Increased Sales Volumes.

Effective debt collection and credit control.

KENYA TEA PACKERS

Jan 2011 - 2013

POSITION: HEAD OF INDUSTRIAL & INSTITUTION SALES

REGION WORKED: Nairobi REGIONS

DUTIES AND RESPONSIBILITIES

1. Institutions & Industrial Sales Coordinator

In charge of Sales for all key Institution e.g. Hotel, Schools, Hospital, Ministries, Banks Multi- National Companies, Gated estates and Key Accounts.

Sales focus (both Tea and Water)

Developing the market by systematically prospecting for acquiring and establishing new business.

Reviving in active accounts.

Ensuring that trade receivable are strictly within the approved and agreed credit limits.

Keeping track of competitor’s activities.

Researching on problems inhibiting the achievement in Institution, competitor prices, product quality and packaging.

Carry out trade marketing opportunities.

Sales trainings, encouragement of new ideal and suggestion and cross functional assignments and projects.

Effective debt collection

Preparation of weekly and monthly reports on work done and the impact of the promotion on the product sales for our client company.

Supervising the team, Motor bike sales representatives, ensuring products get to the customers on good time.

Ensuring Van distribution deliveries are made on time.

After Sales Service.

PROFESSIONAL EXPERIENCE

11 Years hands on experience in sales & marketing Environment and Customer Service.

Performance management systems.

The management of Teams

Motivation and Job Design

Demand creation model and merchandising standards.

Conflict Resolution

Attended workshops and trainings organised Chandaria Industries and Kenya Tea Packers

Essential Selling skills

Professional selling

Team Building

Public Relations & Customer care.

2013 - RESIGNED:

CAREGIVER/COMPANIONSHIP

2013 - 2016

I resigned and followed my passion working with the Elderly as a Caregiver/Companion after having taken care of my late father and my grand Mother for three years respectfully. Currently am working as I advance. 2017 - 2018 - Worked as a Care Giver/home Care for an Alzheimers/Dementia before the patient passed away.

2019 - - Currently working as a In - Caregiver/Companion for an Elderly Lady.

DUTIES AND RESPONSIBILITIES:

Home management and Care Planning.

Help with Personal Hygiene and Care.

Assist with Meals.

Help in housekeeping.

Prescription Medication Management.

Companionship.

Transportation; medical appointment, Shopping

Help in Financial accountability.

Observing, Monitoring and Reporting.

INTERESTS:

Travelling

Volunteering Work

Lawn/Table Tennis.

Indoor games

Golf.

Music.

STRENGTHS:

Planning and good time management

Creativity and innovativeness

Dedication and the Desire to make a success in my area of work.

Honesty and Integrity.

Compassion

Trustworthy

Patience

WEAKNESS:

I feel uncomfortable with uncooperative Team members when we have a goal to achieve as a Team.

I feeling helpless.

Driving License No: A70896

REFFEREES

1. Mr. James Gichuhi

PPD CONSULTANTS LTD

NAIROBI

Mobile No: 0722 - 789 722

2. RAJ THAKOOR

General Manager, (Former)

Sales, Marketing & International Trade

CHANDARIA GROUP OF COMPANIES,

Mobile NO: 0723 - 350000

0735 - 350000

3. TIMOTHY CHEGE

Managing Director (Former)

KENYA TEA PACKERS

P.O. BOX 57936 - 00200

Nairobi.

Mobile No : 0722 - 516 288



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