Resume
for
Nazmul Ahasan
S.M.Nazmul Ahasan
Contact No: +880**********
E-mail: ac8xaf@r.postjobfree.com
Skype : ac8xaf@r.postjobfree.com
Date Of Birth: 02 May 1984
Sex: Male
Profile
To obtain a position with a dynamic corporation where I can use my energy, skill and knowledge to develop, motivate, lead and encourage employee productivity and add value to the corporation. Over the past years in hospitality, my career has provided an extensive experience in all aspects of customer satisfaction, decision making and people management, whilst establishing a very strong leadership skilled platform.
Employment History
Hotel Himalaya, Faridpur, Bangladesh
Position: Outlet Manager
Outlet: All Day Dining
Department: Food & Beverage
Industry: Hospitality
Duration: October 2016- Present
Job Summary:
Take responsibility for the business performance of the restaurant
Analyze and plan restaurant sales levels and profitability
Organize marketing activities, such as promotional events and discount schemes
Prepare reports at the end of the shift/week, including staff control, food control and sales
Create and execute plans for department sales, profit and staff development
Set budgets or agree them with senior management
Plan and coordinate menus
Coordinate the operation of the restaurant during scheduled shifts
Recruit, train, manage and motivate staff
Respond to customer queries and complaints
Meet and greet customers, organize table reservations and offer advice about menu and wine choices
Maintain high standards of quality control, hygiene, and health and safety
Check stock levels, order supplies and prepare cash drawers and petty cash.
Concorde Hotel, Doha, Qatar
Position: F&B Senior Supervisor
Outlet: Banquets, Conferences & Events
Department: Food & Beverage
Industry: Hospitality
Duration: May 2014-April 2016
Job Summary: To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function.
Crowne Plaza Resort, Salalah, Oman
Position: F&B Supervisor
Outlet: Restaurant, Bar, Banquets & Events
Department: Food & Beverage
Industry: Hospitality
Duration: March 2011-August 2013
Job Summary: Responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Train the banquet team and also oversees the enforcement of hotel standards on setting up the banquet hall, up keeping, service, break away, event courses, cleaning, staff grooming and hygiene. Provided overall direction, coordination. Interfaced with staff, members, and guests with regularity. Assisted with Liquor ordering, liquor pick up arrangements. Assigned side work and supervise all cleaning and stocking assignments. Managed delivery of all activities. Ensured compliance to statutory requirements.
Khalidiya Palace Rayhan by Rotana, Abu Dhabi, UAE
Position: F&B Captain (Pre-opening Team Member)
Outlet: Horizon
Department: Food & Beverage
Industry: Hospitality
Duration: August 2010-March 2011
Job Summary: Monitoring & ensuring F & B service operations are running smoothly. Organizing duty roster of service staff. Cost control, inventory, Training Maintaining SOP for quality. Introduce innovative ideas for generating targeted sale guest interaction, menu planning. Addressing guest requirement and reaching to them.
Jumeirah Beach Hotel, Dubai, UAE
Position: Waiter
Outlet: Latitude
Department: Food & Beverage
Industry: Hospitality
Duration: March2008-February 2010
Job Summary: Take orders and serve Food & Beverages to guests at tables in dining establishment. Check with guests to ensure that they are enjoying their meals and take action to correct any problems. Communicate with guests to resolve complaints or ensure satisfaction.
Genting International Convention Centre, Malaysia
Position Level : Part-time waiter(Banquet)
Department : Food & Beverage
SAFARI DISCO,GENTING HIGHLANDS,MALAYSIA
Position Level : Part-time waiter
J.W.MARRIOTT & THE RITZ-CARLTON,MALAYSIA
Position Level : Part-time waiter(Banquet)
Silklot Parking SDN BHD, Malaysia
Position Level : Cashier (Part time)
Training Details
Berjaya Langkawi Beach & Spa Resort, Langkawi, Malaysia
Area: Food & Beverage, Front Office & Kitchen
Major: Food & Beverage
Duration: 6 Months (April2006-October2006)
Basic Food & Hygiene Training Level-2
HACCP Advanced Level
CTC
One Step Ahead
SWEET-Up selling Technique
FLS
Bomb Threat
Complain Handling (Management Level)
Educational Background
DIPLOMA
Field of Study: Hotel & Catering Management
Major: Food & Beverage
Institute: Victoria International College, Malaysia
Graduation Date: February 2008
Certificate Course
Field of Study: Certificate In Hotel Management
Major: Food & Beverage
Institute: Genting INTI International College, Malaysia
Graduation Date: November 2006
Higher Secondary Certificate
Field of Study: Science
Institute: Cantonment Public School & College, Khulna, Bangladesh
Graduation Date: September2002
Secondary School Certificate
Field of Study: Science
Institute: Mahalchari High School, Bangladesh
Graduation Date: June1999
SKILLS
Technical Skills (Knowledge in Microsoft office; word, excel, PowerPoint, Outlook, Opera, MICROS)
Language Skills (Fluent in Bengali and English; basic working knowledge in Arabic, Bahasa Malay and Hindi)
Personal Strengths (Analytical, determined, responsible, hard working, can work under pressure, fast learner, confident, efficient)
REFERENCE AVAILABLE UPON REQUEST.