Resume

Sign in

Customer Care Manager

Location:
Pretoria, Gauteng, South Africa
Salary:
5000
Posted:
March 30, 2019

Contact this candidate

Resume:

CURRICULUM VITAE

OF

MOTHAPO THABANG JOHN

PERSONAL DETAILS

SURNAME : MOTHAPO

FULL NAMES : THABANG JOHN

DATE OF BIRTH : 1989-09-05

IDENTTY NUMBER : 890-***-**** 08 3

GENDER : MALE

MARITAL STATUS : SINGLE

NATIONALITY : SOUTH AFRICAN

HOME LANGUAGE : SEPEDI

OTHER LANGUAGE : ENGLISH, AFRIKAANS

HEALTH STATUS : GOOD

CRIMINAL RECORD : NONE

PERSONAL CONTACT

CONTACT NUMBER : 065-*-****-** / 079-****-***

RESIDENTIAL ADDRESS : 3038 KANANA EXT 5

: TEMBISA

: 1632

EMAIL ADDRESS : ac8x7m@r.postjobfree.com

: ac8x7m@r.postjobfree.com

EDUCATIONAL QUALIFICATIONS

SCHOOL NAME : MAIMANE HIGH SCHOOL

HIGHEST GRADE PASSED : GRADE 12

SUBJECTS PASSED : SEPEDI

: ENGLISH

: ECONOMICS

: BUSINESS STUDY

: ACCOUNTING

: MATHEMATICS LITERACY

: LIFE ORIENTATON

YEAR : 2010

REFERENCE : MR MODIBA L.J (PRINCIPAL)

CONTACT NUMBER : 082-***-****

TERTIARY QUALIFICATIONS

NAME OF INSTITUTION : CAPRICORN FET COLLEGE

YEAR OBTAINED : 2011-2012

QUALIFICATION : HUMAN RESOURCE MANAGEMENT

SUBJECTS ENROLLED : LABOUR RELATIONS N4-N5

: COMMUNICATION MANAGEMENT N4

: PERSONNEL TRAINING N4-N5

: PERSONNEL MANAGEMENT N4-N5

: COMPUTER PRACTICE N4-N5

REFERENCE : MS HUMAN (FACULTY HEAD)

CONTACT NUMBER : 015-***-****/ 20

WORK EXPERIENCE 1

NAME OF COMPANY : SAPS

COMPONENTS : HUMAN RESOURCES MANAGEMENT

SECTION

POSITION : ADMIN OFFICER/ PERSONNEL OFFICER/

VOLUNTEER

DURATION : 2012-2015

REFRERENCE : MS MOKWALA M.M

CONTACT NUMBER : 015-***-****/ 1

OFFICE OF THE PRIMIER : MR MALEMELA P.J

CONTACT NUMBER : 074-***-****

WORK EXPERIENCE 2

NAME OF COMPANY : AEGIS

COMPONENT : TELKOM MOBILE CENTRE

DATE OF EMPLOYMENT : 11 JULY TO DATE

DUTIES : LOGGING CASES ON CRM SYSTEM

: ASSISTING CLIENT WITH CONNECTION TO

INTERNET

: PERFORMING ADMINISTRATION DUTIES

: SERVING CLIENT WITH ASSISTANT TO

READ MONTHLY BILL TELEPHONICALLY

ON CONTRACT

: CREATING CONNECTION OF WIFI

TELEPHONICALLY WITH CLIENTS

: CUSTOMER CARE REPRESENTATIVE

: LOGGING CASES TO TECHNICAL

DEPARTMENT

SYSTEMS USED : CRM

: HUAWEI CCBS

: CRBD

: CLEEVER (TELKOM SOC)

REFERENCE (TEAM LEADER) : THENJIWE NHLAPO

CONTACT NUMBER : 079-***-****

SUPERVISOR : NQOBILE THUSINI

CONTACT NUMBER : 083-***-****

MANAGER : MELISA HUMBURG

CONTACT NUMBER : 061-***-****



Contact this candidate