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Customer Service Management

Location:
Clarksville, Tennessee, United States
Posted:
March 29, 2019

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Resume:

Anissa Finney-Gold

*** ******* **** 931-***-****

Clarksville, TN 37043 ac8x0x@r.postjobfree.com

PROFESSIONAL SKILLS AND QUALIFICATIONS

LEGAL RESEARCH & ANALYSIS

Skills & Experience:

•Excellent qualifications in extrapolating, analyzing and reporting legal facts, precedents and case law.

•Proven success in independently managing projects and meeting/exceeding all milestones and deadlines.

•Hands-on skills in the full range of paralegal functions and activities.

WRITING, EDITING & PROOFREADING

Skills & Experience:

•Superior writing and editorial skills within the legal, business and not-for-profit industries.

•Excellent command of English language and grammar.

TECHNOLOGY QUALIFICATIONS

Proficient in the use of Westlaw, Word, Excel, PowerPoint and QuickBooks.

Skilled in search engine optimization (SEO) and website optimization.

COLLEGE AND UNIVERSITY EDUCATION

Master of Business Administration (GPA.3.0) Occtober 2018

Ashford University Online

MBA Business Marketing and Management/Administrtion

Paralegal Studies (GPA 3.5), July 6, 2015

Everest University Online

Bachelor’s Degree

Cosmetologist (GPA 4.0), September, 2012

Queen City Beauty College, Clarksville, TN

Concentration in Cosmetology

Activities

President of A Wish Come True Christmas Program

Volunteer at Salvation Army Kitchen

Volunteer at Safe House (Women and Children Shelter)

Volunteer of HOWSS (Help Others with Shower Shoes)

PERSONAL PROFILE

Passion for criminal justice, equality and ethical leadership.

Dynamic and persuasive communication skills.

Record of performance excellence in fast-paced and challenging organizations.

Strong organizational, project management, time management and prioritization abilities.

Employment History

The Girly Girlz Pampered Palace Clarksville TN

Owner 1998 to Present

www.thepamperedpalace.com

Duties include:

Bookkeeping

Payroll

Hair Stylist

Appointment Records

Appointment Setting

Purchasing and Customer Service

Event Planning

Advertising

Seamlessly planned and executed events, both professional (e.g., conferences and meetings) and social (e.g., weddings and birthday parties) for a range of clients.

Managed budgets of up to $30,000, for events with up to 500 attendees.

Oversaw a team of vendors and event contributors including entertainers, photographers, caterers



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