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Customer Service Assistant

Hamilton, ON, Canada
March 26, 2019

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Customer Service associate 289-***-****

Summary of Qualifications

Designated trainer for cashiers at Walmart, instructing the One Best Way standard. Supervisor commented that my calm and patient demeanour is ideal for team members to learn

Leading and Motivating Front-End Team member

Resolving Customer Disputes

Customer Satisfaction

Advanced Communication: Being an active listener, and speaking English, Hindi and Punjabi, is my strongest communication skill

Relevant Work Experience

mc master university (Temporary) commence on 1 April 2019


in department of scheduling and examinations

S&P DATA CANADA (full-time) September, 2018 – Present

Cashier Hamilton, ON

I am learning lots of skill from my present job like:

Outgoing and energetic attitude

Good listening skills

Multi-tasking ability

Excellent problem-solving capabilities

Computer experience

Walmart Canada (Part-time) September, 2017 – Present

Cashier Hamilton, ON

Due to my organizational and time management skills, I have the highest

Scan rate of 1430 per hour

Via page, consistently and professional communicate with the sales-floor team and management to provide high customer satisfaction and adhere to procedures

Providing a Friendly Environment: With every customer I serve, I ensure to inquire about their shopping experience and remember to thank them for choosing Walmart

Self-EMPLOYEE (Immigration assistant) 2017 – Present

Hamilton, ON

Providing guidance for Canadian study permits

Help to international students for extension of study or work permit

Assisting in getting post graduate open work permit or spousal work permit

Guiding international students for Permanent Residency and parents visa

guru Nanak Dev University 2012- 2014

Research Fellow and teacher JALANDHAR, INDIA

Take classes of different subjects on campus

Help students for writing of research papers or projects

The role involved answering students inquiries, coordinating questionnaires, tallying evaluations and marketing promotional items

Participating in national seminars and international conferences and encourages students

Our professors regularly commented that we did a great job working together as a team

bar council of Punjab and Haryana 2010 - 2014

member of bar council of Punjab and Haryana Amritsar, India

Led the organizing team to deliver good service to clients for different issues such as civil, criminal, family issues, corporate or company, property and human rights.

Participate in Group Discussion, Debate, Presentations and Quizzes


NCA - Federation of Law Societies of Canada start in, 2018

preparing law exams:-

-Canadian administrative law

-Canadian constitution law

-Canadian criminal law

- foundation of Canadian law

-Canadian professional responsibility

-business organizations

Mohawk College 2017

business Analysis post-graduate diploma Hamilton, ON

Mohawk College 2015 international business management post-graduate diploma Hamilton, ON

Guru nanak dev university 2012

master of LAWS (specialization in business LAWS) Amritsar, India

Guru nanak dev university 2010

bachelor of Laws (professional) Amritsar, India

Training and Professional Development

Walmart Canada 2017

Computer Based Learning Ancaster, ON

Mohawk college February 24, 2016

big data fundamental Hamilton, ON

certificate of achievement- successfully complete big data university course

university grant commission 2012 award of junior research fellow (jrf) Punjab, India

appointed as JRF at GNDU through VC OF university

guru nanak dev university) 2010

got designation of an advocate Chandigarh, India

became licenced member of bar association of Punjab and Haryana

Volunteer Experience and Community Engagement

Mohawk College 2017 - Present Volunteer Hamilton, ON

Providing support and guidance to new International Students regarding study, housing, work and immigration

legal aid programs in villages 2009-2014

Provide free legal education for empowerment PUNJAB, INDIA

training, publications and seminars

International Conference on “Genocide- Exploring Genocide and Justice June 23, 2016 AT Paterson Hall, PA 303, Carlton University, Ottawa (Canada). Carlton University, Ottawa

National Seminar-Changing Dimensions of Law: Some Expending Horizons 22-23 March, 2014

(Presented Paper on Media Activism: A need to Regulatory Measure) GNDU, India

Seminar - Law & Social Justice: Emerging Dimensions 8th Feb, 2014

Presented Paper on Education and Social Justice GNDU, India

Dissertation (LLM) – Foreign Direct investment In Media Sector July, 2012

GNDU, India

Seminar - New Horizons of Socio-Legal Research Methodology 25th -26th March, 2011

GNDU, India


“Corruption in Media sector with special reference of paid news in India” 2011

GNDU, India

“Child protection and human rights” 2014

“Role of NGOs in child protection”

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