VAN NUYS, CA. 91405
To work with a successful team-oriented company where I can utilize my experience and allow the opportunity for professional growth and personal contribution.
2018 – 2019 Implant Direct (Aerotek Staffing) Thousand Oaks, CA.
Software Used – Outlook, Magento, Syteline, Word, Excel (formulas: pivot tables, v-lookup, h-lookup)
Outbound collection calls/emails follow up on payment status on past due invoices
Provide Statements/Past due invoices to customers
Assist Customer Service with refunds, credit and debit memos
Collections letter to customers regarding past due invoices
Apply payments/credit memos to invoices
Answer incoming calls from customers requesting copies of invoices, credit memos, questions on invoices
Taking payments over the phone using Authorize.net
2016 – 2018 Cipolla, Calaba, Marrone & Wollman – A Law Corp. Agoura Hills, CA.
Software Used - TimeSlips, Outlook, Word, Excel
Responsible for – Opening new files, close inactive files, update client/adjuster information
Billing – Enter all incoming Attorney billing and expenses
Collections – E-mail/mail final invoices
Answer incoming calls from customers regarding invoices
2014 – 2016 ARC Machines, Inc. (Temporary Agency) San Fernando Valley
Software Used – Avante, Outlook, Word
Responsible for – Entering ACH Wire Transfer, Checks (scanning), Credit Cards into system, running/updating aging, Filing
Billing – Billing out different projects/jobs performed, Chargebacks
Collections – Follow up on payment status, heavy collections via email/phone calls
2007 – 2014 Advantage Media Services Valencia, CA.
Software Used – Excel (formulas: pivot tables, v-lookup, h-lookup), Word, In Order (internal), QuickBooks, Stromberg (internal), Bar Tender (internal), Outlook
QuickBooks – Create Invoices, Memorize Reports, Run A/R Aging Reports, enter freight invoices (UPS, Accurate Freight, FedEx. Etc.)
Responsible for billing Clients – Excel Spreadsheets formulas (pivot tables, v-lookups - on a daily basis), data entry, 10 key, Chargebacks
Collections – Following up with clients on payment status, apply payments to invoices
2006 - 2007 Various Temporary Agencies San Fernando Valley
Aerospace Co. - Simi Valley: Responsible for billing Aerospace parts, shipped out to customers
Filing Clerk – Woodland Hills: Responsible for filing customer files in alphabetical/numerical order.
Law Firm – Encino: Data entry, 10 key, Acronyms, Responsible for billing attorneys time, expenses, & telephone conversations
2001 – 2006 Triangle Environmental Inc. Burbank, CA.
Accounts Receivable/Billing Department:
Software Used - QuickBooks - billing parts manufactured (in house)
Online Invoicing – For parts replaced and various tests preformed
Answering incoming telephone calls from customers such as, AQMD, L.A.F.D inspectors, L.A city inspectors
Maintaining trucking status (on whereabouts) ran roadrunner reports
1998 – 2001 Robinson’s May Department North Hollywood, CA.
Responsible for Reconciling Payroll Accounts
Processed Accounts Payable, Accounts Receivable invoices and reports
Maintaining/Running TicketMaster reports (for billing purposes)
Posting General Ledger Accounts (onto vouchers)
Payroll Processed - stop payments on, Lost, Cancelled checks (had access to Wells Fargo)
1997 - 1998 Computer Learning Center Los Angeles, CA.
Excel, Microsoft Word I and II, Word Perfect, Power Point, Access, DOS, Grammar Class
Work Productively as a team member or individually
Good communications skills (grammar class)
Dedicated, dependable and organized
Microsoft Word, Excel, Power Point, Word Perfect, Access
Type – 60 WPM
Bilingual English / Spanish
References - Available Upon Request