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Customer Service Data Entry

Mississauga, ON, Canada
March 26, 2019

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Alina Tuzyk

**** ********* *****, ***********, ** L4Y 3R3

Phone: 647-***-****


I am seeking an administration clerk position which will leverage my unique skills set and offer

An opportunity for personal and professional growth.


10+ years of experience working in administrative roles

Ability to work both independently and cooperatively in team settings

Ability to work under pressure and perform multitasking in timely manner

Analytical thinker with an excellent ability to pick up new skills and knowledge quickly

High attention to detail, organized and dedicated

Good technical skills including use of Microsoft Office Suite (Excel, Word) and internet

Multi-lingual proficiency in English, Ukrainian, and Russian languages


Data Entry Officer

Meridian Credit Union, Toronto Corporate office (project- contract) Feb – Mar 2019

Gather information from various systems

Input manually the collected information in to a regulatory reporting system

Ability to complete a high volume of transactions with a very high level of

accuracy and in a timely manner

Loans Administration Clerk Sept 2007 – 2019

Buduchnist Credit Union, Toronto, ON

Prepare mortgage discharge documents, release letters and send to lawyers

Set up, amend and cancel mortgage PAC’s

Register, amend and renew PPSA

Provide and oversee fee payments

Crosscheck client financial and personal information in database

Administer mortgage renewals and update car/home insurance

Compose letters, closing documents, forms, bank letters, detailed requests

and other correspondence by using word processing software

Collect monthly credit mortgage files and prepare monthly Board Credit reports

Run monthly reports; loan paid off, fire insurance and maturity reports

Develop and maintain all loan files and related documents

Alina Tuzyk Page Two


Administration Clerk Sept 2006 - Sept 2007

Buduchnist Credit Union, Toronto, ON

Provided administrative support for the 2006-2007 team of the FSO

Processed stop payments and completed appropriate documents

Processed new debit cards, changed PIN numbers

Completed forms associated with card products

Responded to requests by reviewing files, documents and client records

Maintained updated systems for filing, inventory, mailing and database

Provided bill payments, cheque orders, encoded cheques, and prepared deposits for CI

Customer Service Representative/Bank Teller Sept 2003 - Sept 2006

Buduchnist Credit Union, Mississauga, ON

Advised clients on appropriate products, while delivering high quality customer service

Accurately completed account transactions including wire payments, term deposits, issuing certified cheques, money orders and bank drafts

Attended to client needs by answering inquiries and referring for further services

Operated and balanced cash registers, ran safe drops

Prepared day close reports

Accountant Jan 1995 - Aug 1998

Time Company, Kopychyntsi, Ukraine

Managed all accounting operations based on company needs

Kept an accurate documentation of all account transactions and monitored company expenses

Collected and analyzed account information to complete budgets and financial forecasts

Prepared company account reports and tax returns for audit


Feb2018 Your Loan Admin Role, Lending Support, Loans Product, CUIS

March 2018 Health and Safety for Employees, CUIS, Toronto

Dec 2013-2018 Accessibility Standards for Employees, CUIS, Toronto

January 2017 Microsoft Excel Course, Computer Learning Center, Mississauga

Nov 2007 CU Products and Services, Ryerson University, Toronto

1989 Economics Degree, Ternopil National Economic University, Ukraine

1985 Bookkeeping College, Kopychyntsi, Ukraine


2005 – present Member of the League of Ukrainian Canadian Women (LUCW), Toronto

2006 – present Member of the SUM Female Choir “DIBROVA”, Toronto

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