JUAN B. TIRONA

**-** **** ****

Forest Hills, NY 11375

(H) 718-***-**** (C) 917-***-****

Email: ac8wt3@r.postjobfree.com

OBJECTIVE

A position as an executive/manager with an opportunity for growth and advancement based on experience, expertise, and job performance.

WORK EXPERIENCE

Fragrancenet.com

Senior Operations Manager (June 2017 to Present)

Senior Manager responsible for a 400,000 sq ft facility with 300+ employees and leading process improvement projects. Facilities Manager in charge of all building and equipment maintenance.

Implemented new SICK scanner technology into conveyor system to obtain dimensional data for incoming products that improved and organized warehouse putaway and slotting process. Implemented new receiving process to include introducing new racking and conveyor system which significantly improved Receiving Time of Incoming Inventory from weeks to days as well as reducing headcount in department (from 30 to 25 operators).

Improved and introduced new slot rack design to improve put away processing of products by having operators slot whole boxes instead of individual pieces which again improved efficiencies and reduced headcount.

Implemented new quality and efficiency metrics to be tied to objective KPIs and facility scorecard measuring such as picking, checking and slotting efficiencies as well as mispicks (quality accuracy).

Responsible for all facility projects and responsible for negotiating all vendor contract services. For example, Worked with our suppliers to obtain cost savings in finding a cheaper glue substitute used in our packaging process which will save thousands annually.

Responsible for all process improvement initiatives/projects for all facets of warehouse operations.

Responsible for store operations ensuring proper inventory levels and accuracy.

Implementing Just in Time Principles and Kanban systems for warehouse supplies and purchasing. Planning on the implementation of a cycle counting program to improve inventory accuracy and eliminate annual inventory requirements.

Nassau Vision Group

Branch Operations General Manager (January 2016 – June 2017)

General Manager responsible for all daily distribution and warehouse operations for stock lens and soft contact lens direct to customer orders for five branches with four managers, one supervisor, two lead operators and fifty employees. Planned and implemented organizational changes to support business growth by shutting down branches and moving volume to maximize profits for the organization. Also, led the reorganization of the main NJ branch by reducing headcount and warehouse footprint to minimize operational costs and scale down the workforce for the decreased volume forecast.

Additional major responsibilities include process and systems improvement, Safety Committee Project Lead, Customer Issues/Complaints Root Cause Analysis/Investigation.

As the Facility Manager, scheduled and lead all necessary projects, repairs, and maintenance requirements

Implemented Performance and Quality Metrics initiatives for all warehouse operations in five different locations.

Lean Six Sigma Green Belt Certified. Completed two Greenbelt Projects (Mailboxing and Inventory Accuracy) that provided freight cost savings and quality improvements for the company. Improved Inventory Accuracy from 97% to over 99%. Mailboxing Project reduced freight costs for company and over 500 customers averaging over $4500 savings monthly since project was instituted.

Distribution Center Manger (July 2011-December 2015)

Manager responsible for all daily distribution and warehouse operations for stock lens and soft contact lens direct to customer orders with five supervisors and thirty five employees for a thirty thousand sq ft facility

Additional major responsibilities include process and systems improvement, Safety Committee Project Lead, Customer Issues/Complaints Root Cause Analysis/Investigation.

Implemented Performance and Quality Metrics initiatives for warehouse operations for Distribution Center Scorecard objectives.

Completed Lean Six Sigma Greenbelt Training and Certification

Pall Life Sciences Hauppauge Plant

Production Manager (October 2007-June 2011)

Manager responsible for daily manufacturing operations for Membrane and Cassette Departments. Responsible for multiple operations with three supervisors and twenty four personnel including two technicians.

Responsible for training, scheduling, mentoring and performance reviews.

Additional major responsibilities include process improvement projects, daily safety and orderliness inspections, quality checks and improvements, and customer issues/complaints investigations. Also, responsible for Lean Manufacturing, Six Sigma and Visual Factory Initiatives/Projects. Lean Projects reduced staffing in multiple departments.

Trained as a First Aid and Hazardous Waste Spill Responder. Part of Plant’s Safety Committee. OSHA Compliance Training.

Trained in Zero Based Budgeting and responsible for annual budgeting for both departments.

Trained in STAR interviewing process and responsible for hiring/interviewing for new personnel for both departments

Pfizer PGM Brooklyn Plant

Packaging Team Leader (December 2002-October 2007)

Team Leader responsible for all 3rd Shift packaging operations consisting of 2 Lead Operators and 25 packaging personnel operating in 1 to 6 Packaging Line Modules. In addition, responsible for a Packaging Technician group consisting of 1 Lead Technician and 7 technician colleagues.

Responsibilities include daily personnel assignment and throughput standards attainment ensuring scheduling priorities are met. Also, responsible for training, attendance tracking, performance reviews, and counseling duties.

Conducts quality investigations into procedural deviations and events in packaging processes. Daily assurance and accountability for Safety and Quality standards in packaging operations.

Responsible for all 3rd Shift packaging operations which includes Blister, Powder, Tablet and Capsule, and Cardsealing Packaging Processes.

Yellowbelt Six Sigma Project reduced changeover times by 10% upon project completion.

Responsible for a Technician group that supports daily packaging operations as well as special project assignments, preventive maintenance work schedules, and new equipment trial and validations.

Member of a Right First Time (RFT) Team studying Cleaning, Clearing, and Setup Efficiency and Improvement. Completed Pfizer’s Choose To Lead Management Training and OSHA EH&S training. Knowledgeable in most Pfizer operating systems (PGEMs, QIS, KRONOS, DPR, and PDOCs).

Instrumental in preparing unit for OSHA VPP certification

Internal EHS auditor for Packaging Department

General Motors Linden Assembly Plant

Quality Supervisor/Engineer (November 1999-November 2002)

Promoted to C.A.R.E (Customer Acceptance Review Evaluation) Supervisor for Quality Department. Responsible for 13 to 15 personnel ensuring final product quality inspection, preparation and repair. Final quality safeguard process in plant prior to vehicle shipment.

Other responsibilities include: ISO compliant procedure development, scheduling and manpower responsibilities, training and disciplinary responsibilities, daily quality review for all plant department heads.

Quality Engineer responsible for external quality measures gauging customer enthusiasm and satisfaction. Maintained and analyzed JD Power and Consumer Reports data, early quality feedback from GM vehicle owners and warranty data. Main responsibility consists of analysis and timely feedback for Linden Plant.

Assisted problem solving issues, techniques and processes for Quality Department. Interacted with dealerships and specific customers to root cause and problem solve quality dissatisfaction issues. Sole source for external customer data and analysis in Linden Plant.

Assisted in implementing PDA/Database internal quality auditing system. Assisted in training and implementing touch screen data collecting/ analyzing database system for quality control in plant.

Certified ISO 9000 and ISO 14000 internal auditor.

Assisted in completing ETQ (Excellence Through Quality) Lotus based database for ISO 9000 procedures/ documents.

In charge of Preparation Building for Export Vehicle Quality ensuring final inspection, repair, and preparation of all international vehicle lines. As required, worked as Audit Supervisor managing 5 hourly auditors and conducts daily internal plant audit meetings.

Coleman Cable, Inc.

Production Supervisor (March 1997-November 1999)

Shift supervisor responsible for 14 striping, packaging, and extrusion equipment. Directly supervise 14 – 25 personnel on a given shift. Responsible for wire/cabling/packaging equipment worth in excess of 20 million dollars.

Responsibilities include: Overall production and manufacturing, ISO Certified Quality and Process Control, Safety Control, Training and Evaluation of Employees.

Major additional duties include: Research and Development of New Equipment Processes; Union – Management Labor Disputes; Company Safety and Quality Control Programs/Training. S.T.O.P. and First Aid Training Certified. Imaje and Video Jet printer maintenance and knowledge.

Given citation for being instrumental for company’s record production from June-August 1998.

MILITARY EXPERIENCE/ ACHIEVEMENTS

United States Army Reserves/National Guard

Lieutenant Colonel (Total combined years of service in US Army Active Duty, National Guard, and Reserves -24 years)

1st DET, 2nd BDE, ATD, 84th TC

Team Chief OCT (Sep 2016 -Feb 2018)

Staff Observer Controller/Trainer. Plan, coordinate, and conduct activities for the effective execution of Mission Command Staff Training for US Army Battalion and higher staffs. Provide subject matter expertise in Mission Command Doctrine and Systems to facilitate units becoming proficient in the Art and Science of Mission Command. Observe, evaluate, coach, mentor and critique new Observer/Trainers to enhance their knowledge skills and prepare them to become effective and assume leadership roles at future training events. This culminates with a thorough, detailed after action review. Additional Duties: OC/T Team Lead

1ST MSG

MOB Team Operations Officer/S3(May 2013-Jun 2016)

Officer responsible for 4 MOB Teams assisting mobilization platforms prepare units for CONUS/OCONUS deployments. Also assists Mayor Cell units with augmentees as needed. Acted as S3 with 1st MSG responsible for planning and implementing operations for the group.

1174th Transportation BN

S4 (Sep 2012 – Mar 2013)

Officer responsible for S4 Officers and Enlisted Personnel. Responsible for coordinating all supply related requirements for monthly battle assemblies as well as bi-annual weapons qualification range exercises. Instrumental in getting selected personnel ready for upcoming deployment by ensuring all shortages were addressed immediately.

1179th Transportation BDE

Assistant S3 (Sep 2010 – Sep 2012)

Officer responsible for ensuring YTB/YTC for subordinate battalions are meeting higher headquarters requirements. Assist S3 in developing training OPORDs for ranges/missions as required. Additional duties include Mobility Officer.

Team Leader/Higher Headquarters Detachment (HHD)Commander (May 2002- Aug 2010)

Team Leader of a specialized deployment support brigade team consisting of a 5 personnel team responsible for assisting Army units prepare for in-country and overseas deployment for major and contingency exercise. Handpicked by Brigade Commander as the HHD Commander.

Expertise in rail, air and sea movement of personnel, cargo and equipment. Considerable knowledge and practical use of in-transit visibility software systems able to track cargo, equipment and containers.

Mobilized for 14 months in support of Operation Iraqi and Enduring Freedom in support of the nation’s fight against global terrorism. Led a redeployment support team assisting brigade combat teams redeploy their equipment and containers in both Afghanistan and Iraq. Provided Certificates of Achievement/Appreciation by the supported units.

Mobilized for 20 months in support of Operation Iraqi and Enduring Freedom in support of the nation’s fight against global terrorism. Assisted units in major eastern base locations deployed to Southwest Asia (Iraq, Kuwait, and Afghanistan).

Hand selected to represent a major command (Surface Deployment and Distribution Command) as a Theatre Liaison Officer to the Afghanistan Area of Operations successfully tracking containers and supply for the entire area and providing transportation expertise and advice as needed. Provided major support of the relief in place operations of 10th MTN Division and the 25th Infantry Division.

Assisted in planning the movement and tracking of over 10,000 pieces of equipment and containers departing and entering the Afghanistan area of operations.

Completed Officer Advance and Combined Arms Courses (CAX) Training and Certification

Awarded the Meritorious Service Medal, the Army Commendation Medal, the Army Achievement Medal, the National Defense Service Medal, the Iraqi Campaign Medal, Afghani Campaign Medal, and the Global War on Terrorism (GWOT) Expeditionary and Service Medals during the mobilization period.

2/202 ADA BN

Battery Executive Officer (September 1997 to March 1999)

Battery Executive Officer of a Stinger Manpads Air Defense Artillery Battery. Responsible for Orderly Room, Supply, and Maintenance Operations. Directly supervised 3 sections (HQ, Supply, and Maintenance) consisting of 20 personnel. Responsible and accountable for entire unit property in excess of 15 million dollars.

Responsibilities included: Acting Battery Commander, Orderly Room Duties/Operations, Battery Maintenance Program, Training and Planning Operations. Major additional duties include: Safety Officer, Maintenance Officer, Environmental/Hazardous Waste Officer, Movement Officer.

Received highest rating and OER out of 5 officers in unit.

Received Battalion Coin/Citation for Maintenance Operations during Annual Training.

United States Army(Active Duty)

6/43 ADA BN

Brigade Air Defense Liaison Officer (August 1996 to December 1996)

Advised and overlooked the verification process of units returning from Bosnia/Croatia during Operation Joint Endeavor. Handled maintenance, personnel, logistics, supply, and movement issues for units redeploying in Taszar, Hungary.

Served as 69th Brigade Night Officer in Charge performing all duties and responsibilities for the Brigade Tactical Operations Center in Taszar, Hungary.

Awarded NATO Service Medal.

Hand picked for this deployment by Battalion Commander.

Battery Commander (January 1996 to August 1996)

Led, supervised, trained, assessed, and developed 23 personnel of an U.S. Army Air Defense missile system battery (PATRIOT) in Riyadh, Saudi Arabia. Accounted for the logistics, supply, and maintenance of 32 vehicles and associated equipment worth in excess of 50 million dollars.

Developed and implemented a maintenance plan and training schedule, producing a high operational readiness (over 90%) of all PATRIOT vehicles and associated equipment.

Developed and implemented an Environmental Program for the Battery Maintenance Site to address POL and other hazardous waste issues.

Planned, developed, rehearsed, and executed a major contingency defense exercise for the entire city of Riyadh, receiving high commendations (awarded Army Achievement Medal).

Successfully handled all officer duties as required. Received high commendations and success in all inspections, exercises, and evaluations.

Awarded the Army Commendation Medal and Armed Forces Expeditionary Medal. Promoted to 1st Lieutenant with highest proficiency ratings in all sections of the Officer Evaluation Report.

Platoon Leader (March 1995 to January 1996)

Led, supervised, trained and delegated 27 personnel of a Launcher Platoon in a Patriot Battery in Germany. Maintained and accounted for 9 vehicles and associated equipment worth in excess of 23 million dollars.

Trained and certified for the following duties: Unit Safety Officer, Environmental Officer, Hazardous Waste Officer, Air Load Planner, Unit Movement Officer, and Airborne Parachuting Course.

Received high success and ratings in all major inspections, ARTEP exercises, and Tactical Evaluations.

Launcher platoon had the fastest missile reload operations in the battalion out of 6 batteries.

EDUCATION

Masters in Business Computer Information Systems, Hofstra University, Hempstead, NY, Ongoing

Current GPA: 3.9

Masters in Business Administration, Wagner College, Staten Island, NY, 2000-2002

Highest GPA Recognition

Bachelors of Science – Environmental Engineering, United States Military Academy, West Point, NY, 1990-1994

Accredited, Dean’s List

CERTIFICATIONS

Greenbelt Lean Six Sigma Certification

Six Sigma Method One (Yellow Belt) Certification

KT Training and Certification

ADDITIONAL INFORMATION

Computer Skills: Software: Microsoft Office, MS Access, SAS, Visual Basic.Net, Lotus Notes and MS Outlook

Operating Systems: Windows 7, Windows 10 and Unix. Working knowledge of upgrading and maintenance of quality assurance touch screen systems. Working knowledge of SQL (Oracle)

Fluent in Tagalog, working knowledge of Spanish

Associations: USMA Association of Graduates, ASQ (American Society for Quality)

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