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Administrative Assistant Representative

Location:
New Port Richey, Florida, United States
Posted:
March 26, 2019

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Resume:

Karen M. White Koch

**** ******* **** ****

Trinity, FL 34655

727-***-****

ac8wry@r.postjobfree.com

POSITION DESIRED: Administrative Assistant/Clerical Support

EDUCATION:

H. Frank Carey High School

Franklin Square, New York

Alice B. Skinner Secretarial School

Garden City, New York

EXPERIENCE:

January, 2018 - March, 2019

Kids Wish Network

Holiday, FL

Position: Donor Relations

Duties: Input donations to include checks and cash into database. Handle all donation inquiries to include name removals or additions Sent out thank you letters and cards to donors. Handle all incoming calls and directed calls to

proper departments. Assisted on various programs that Kids Wish Network offered i.e, Hero of the Month. Placed postage on all outgoing mail and kept records

of cost.

Assisted constituents with federal and state issues to include social security disability; immigration and various other issues. Outbound calls to constituents to advise outcome of their concerns.

October, 2013 – February, 2017

Pasco County Tax Collector

Customer Relations Department

New Port Richey, FL 34542

Position: Customer Relations Representative. Call Center Associate

Duties: Research comment cards and input into system allowing the clerks to review and utilize to receive promotions and salary increases. Fill in the Call Center when volume of calls are high, as well as, when employees are out of the office. Issues included, but not limited to, suspended driver licenses, registration issues with all type of vehicles, i.e. vessels, mobile homes, etc., business tax receipts; property taxes; title

issues; fingerprinting; concealed weapons permits/renewals and various other topics.

September, 2006 – December, 2011

Caregiver to Family Member

June, 2003 – September, 2006

District School Board of Pasco County

Transportation

New Port Richey, FL 34653

Position: Secretary II

Duties: Assisted School Bus Driver Trainer to include preparation of all material for school bus classes. Maintained all school bus accidents and citations. Assisted in scheduling potential drivers for physicals, fingerprints and drug testing.

May, 1994 -- January, 2003

U.S. House of Representatives

Congresswoman Karen Thurman

New Port Richey, FL 34652

Position: Constituent Caseworker

Duties: Assisted constituents with federal and state issues to include social security disability; immigration and various other issues. Outbound calls to constituents to advise outcome of their concerns.

March, 1990 -- May, 1994

Florida Legislature

State Representative John Long

State Representative Philip Mishkin

Land O’ Lakes/New Port Richey, FL 34639/34652

Duties: Assisted constituents with state and local issues to include child support, state assistance programs and various other issues. Outbound calls to constituents to advise outcome of their concerns.

REFERENCES: Furnished upon request.



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