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Manager Medical

Winston-Salem, NC
March 26, 2019

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Patrice Meekins

**** ******* ***

Winston Salem NC 27105



To obtain a position within an organization were I will be able to secure a challenging and rewarding position and utilize my strong technical, analytical, leadership and team building skills with professional and personal financial growth in a healthcare setting. PROFESSIONAL EXPERIENCES

Chase Brexton Healthcare Baltimore, MD 2007 to Aug 2018 Operations Manager for Medical, Dental and Behavioral Health Patient Service Representative

● Manage staff of over 10 patient service representatives

● Manage, maintain and order supplies

● Train new hires

● Monitored daily schedules

● Processed medical records for incoming and outgoing clients

● Prepare and present annual evaluations

● Attend weekly/monthly manager meetings

● Timesheets

● Handle patient complaints

● Cross-trained in front office, back office, dental, behavioral health, medical, referrals and medical

● Insurance verification

● Registering and scheduling patients

● Prior authorization for and diagnostic testing

● Oversight of new staff for successful completion with documentation of 90 day employee evaluation

● Supervised the medical referral Dept of 3 employees

● Develops appropriate staffing schedule for appropriate office coverage

● Supervises staff and effectively able to delegate authority and responsibility when and where need is indicated

● Ensures accuracy of confidential personal health information and financial information into EMR

● Complies with federal and local patient privacy laws, CBHC policies, Joint Commission, HRSA and HIPPA standards

Chase Brexton Healthcare Baltimore, MD 2004 to 2007 Patient Service Representative

● Schedule appointments

● Processed medical referrals

● Daily interactions with patients and vendors

● Patient reminder calls

● Insurance Verification for medical insurance

CID Enterprises Baltimore, MD 10/2000 to 07/2004

Environmental Services Contractor for Chase Brexton Healthcare

● Duties included general housekeeping of medical and administrative offices. Educational Background

Carver Vocational Technical High School Graduated 1994 Excel Training 2008

Customer Service Training 2007

PowerPoint Training 2008

Effective Business Writing 2008

References Available Upon Request

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