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Executive Assistant Customer Service

Location:
Louisburg, North Carolina, United States
Posted:
March 26, 2019

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Resume:

LAUREN M. SOLES * *** NICKOLAS DR. * LOUISBURG, NC 27549

C: 919-***-**** * ac8whh@r.postjobfree.com

EXECUTIVE ASSISTANT / MULTI-DIMENSIONAL HEALTHCARE ADMINISTRATIVE SPECIALIST

Ambitious, goal-drive and tenacious administrative professional with proven track record of managing day-to-day and long-term scheduling, setting priorities and resolving client concerns. Demonstrated ability in providing excellent customer service, completing accounting-related tasks and implementing process improvement. Well-versed in project and time management skills such as prioritization of tasks, multi-tasking and delegation of duties. Able to successfully anticipate and mitigate conflicts while maintaining a professional demeanor and ensuring successful interactions with all levels of internal staff and the general public.

CORE STRENGTHS

Accounting, Process Improvements, Payroll, Benefit Coordinator, Organization and time management, Budgeting and Forecasting,

Team leadership and motivation, Business Plan Development, Administration, Dispatching loads accordingly

PROFESSIONAL EXPERIENCE

WILLIAMS TRANSPORT, LLC (OCTOBER 2008 – NOVEMBER 2018) OFFICE MANAGER

Answering Multi-line phone system.

New hire orientation and benefit processing.

Maintain department files & records, both in paper and electronic format.

QuickBooks for payroll, A/R and A/P.

Compiled sales reports in Excel using data collection.

Maintained employee files, logs, records and databases.

Arranged travel arrangements for staff including flight, cars and hotels.

Maintained confidentiality regarding sensitive data, client list and financial info.

Load intake and dispatch in a cost-effective manner.

FRANKLIN OAKS NURSING AND REHABILITATION (JUNE 2011 – AUGUST 2013) LPN

Follow up with timely and accurate charting procedures and verify prior shift information.

Conduct initial assessment of patients upon admission and assist with discharge planning.

Report changes in patients’ conditions routinely and when requiring immediate attention.

Collect specimens from patients for laboratory testing.

Proficient with Trach, ventilator, colostomies, ileostomies, indwelling/suprapubic catheter, Peripheral IV insertion and monitoring, PICC line, port-a-cath,

Wound staging, monitoring, dressing and treatment; including wound vac.

Administer control narcotics and documenting appropriately in eCw EMR.

MORRIS, SCHNEIDER, PRIOR, FREEDMAN AND JOHNSON, LLC (APRIL 2006 – OCTOBER 2008) FORECLOSURE PARALEGAL

Organized and prepared legal Notice of Sale dockets to be filed with Clerk of Court.

Ability to run numerous reports to ensure all information gathered for borrowers were accurate.

Completed large quantities of NOH documents with minimal to no error in accordance with state statute guidelines.

Worked closely with other departments to protect the interest of both the borrower and the lender.

Drafted legal documents in MS Office.

EDUCATION

Vance Granville Community College; Licensed Practical Nurse Program, Diploma, May 2011 o Class President, National Federation Honor Society

NC State Licensed Practical Nurse; Licensed 9/8/11, License # 76009

East Wake High School; Graduating Class of 2003



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