**** **** ** **, ***** Rapids IA 52402
Information technology professional with several years of experience analyzing and developing and testing business software applications. Possess experience in all phases of the application development Lifecycle using SDLC, Waterfall and Agile Models. Background includes project planning, functional requirement gathering, technical specification design, systems development, test plan development, testing, training, implementation, production support, and general maintenance.
Technical proficiencies include:
OPERATING SYSTEMS: MVS, OS/2, Z/OS, AS400, WINDOWS XP, WINDOWS 7, WINDOWS 10.
PROGRAMMING LANGUAGES: JCL, COBOL, MICRO FOCUS COBOL, CICS, SQL, EASYTRIEVE, SAS, CRYSTAL REPORTS, FOCUS.
ON-LINE SYSTEMS: CICS FOR MVS/ESA, IMS.
UTILITIES/TOOLS: TSO, ISPF, MICRO FOCUS, XPEDITOR, SPUFI, QMF, FILEAID, CHANGEMAN, ENDEVOR,
FILE MANAGER, SYNCSORT, IDCAMS, IEBGENER.
DATABASES: DB2, VSAM, IMS, TPFILES, MICROSOFT ACCESS, ORACLE.
JOB SCHEDULING: Jobtrac, Endevor, CA-7, ChangeMan, Control-M.
TCS e-Serve International Limited, Cedar Rapids, IA (Dec 2018 – present)
Operations System Support Analyst
Research issues that arise and resolve them in a timely manner.
Develop test plans from the requirements/user stories, maintained technical as well as requirements documentation.
Test new software to ensure all requirements are tested and systems are operable while data integrity is maintained.
Take responsibility for ensuring resolution and communication to customer.
Collaborate in requirement gathering, design and problem solving with my team and with the Business unit.
Provide Production support for assigned subsystems as necessary.
CRST International, Cedar Rapids, IA (Sept 2014 – June 2018)
Analyzed, developed and tested Mainframe COBOL, CICS, IMS DB applications for the Trucking Industry.
Evaluated, developed and tested Network Micro-Focus COBOL applications.
Developed, maintained technical as well as requirements documentation.
Collaborated in requirement gathering, design and problem solving with my team and with the Business unit.
Provided 24/7 Production support for assigned subsystem.
TEKsystems (May 2013 – Aug 2014)
Programmer Analyst Consultant
Client: Transamerica, Cedar Rapids, Iowa
Project: COBOL Developer for the LifePro Insurance System
Analyzed, developed and tested Micro Focus and Mainframe COBOL, DB2 applications for the LifePro Insurance System.
Developed, maintained, and designed models based on new/updated requirements documents.
Worked with an Agile, Scrum methodology to ensure delivery of high quality work.
Participated in requirements, design, and code peer reviews.
Researched complex problems, did analysis, debugged and provided efficient and accurate solutions in timely manner.
IBM, Dubuque, IA (March 2010- March 2013)
Analyzed, developed and tested MVS Mainframe applications for various client systems including retail, finance, and government.
Analyzed Client Business Environments.
Managed environment data load and refreshes.
Collaborated with clients to gather requirements and to prepare technical specifications.
Prepared Unit test cases, regression test cases and performed unit testing, regression testing in both test and integration environment to ensure high quality code implementation.
Maintained and tuned performance of existing system’s COBOL, JCL, DB2, CICS online screens and DB2 database system.
Provided Production support as necessary for various clients.
Alliant Energy, Cedar Rapids, IA (March 2007 – Feb 2010)
IT Lead Programmer Analyst
Analyzed, designed, developed, and implemented software for the CIS (billing) group using COBOL, JCL, DB2, CICS.
Developed application programs according to the specifications defined by the project team.
Tested and Implemented Billing system applications.
Provided on call production support after work hours.
TDS Telecom, Madison, WI (June 1999 - Feb 2007)
Senior Programmer Analyst
Analyzed, designed, developed, and implemented software for the Billing area using COBOL, JCL, ORACLE, CICS.
Collaborated with Analysts to gather requirements for quality implementation of Mainframe Applications.
Prepared unit and regression test cases and ran unit and regression testing.
Provided on call support in batch cycle and online screen problems debugging code when necessary.
EDUCATION AND CERTIFICATIONS
Bachelor of Science Degree, University of Wisconsin - Madison
Computer Science, Madison Area Technical College - Madison, WI
Certification: NCRC (National Career Readiness Certificate)