Marcus Dominic Gonsalvez

Chennai/Bengaluru 995-***-**** ac8w2d@r.postjobfree.com

HUMAN RESOURCES BUSINESS PARTNER

Summary

Human Resources Business Partner with 8+ years of experience in IT services industry with hands on experience in employee engagement, attrition management, assimilation, performance management, compensation exercise, employee grievance handling, training needs identification, Rewards and Recognition and talent management.

Experience

Total Experience: 8 years 2 months

Cognizant Technology Solutions (Chennai) (Dec 2010 – Till present) Current Designation: Executive – HR (CDB Interactive) Key Responsibilities

Managing end to end business HRBP responsibilities for a 2500-member practice

Responsible for formulating strategic initiatives in alignment with business goals

Responsible for end to end employee life cycle activities of associates which includes

Assimilation - Customized assimilation program along with a buddy system to enable smooth onboarding of associates to Business unit

Rewards & Recognition – Partnered with business to come up with an online portal to simplify the process and built a framework to recognize employee contribution which resulted in maintaining a motivated workforce

Performance management - Responsible for managing the performance management cycle for the respective business units which included Goal setting, Mid-year appraisals, Year-end appraisals

Compensation cycles - Responsible for all compensation life cycle processes of the business unit which includes incentive pay-outs, hikes, revisions and also compensation benchmarking exercises done periodically

Talent Development

Employee engagement

Connect and communicate activities

Separation process and Retention activities

Attrition management and reporting

Responsible for automations to improve HR processes

Responsible for managing early warning models developed to arrest and predict attritions

Responsible for mentoring new entrants to the team and managing their career within the organization

Participated in multiple campus recruitment drives across India to support fresh in-take Strategic Initiatives

Merging Related Business units - Instrumental in merging three Business units under one leadership which helped getting new projects and harvesting new projects from existing clients

Skill repository was created which helped identify niche skills within the business unit and niche skill allowance was offered as a differentiator

External certification reimbursement - Buy in from business to sponsor HFI certification reimbursement which improved the chances of associates getting billed from clients and thus creating a HYBRID resource pool who can work on UX and design

Attrition – Early warning system developed which proactively helped identify critical employees who were at risk of leaving the organization. Special focussed group discussion were held to address this group

Introduction of corporate retention fund, Compensation correction to reduce attrition of critical resources / top talent which helped retain 2% of top talent

Early release of associates serving notice period which saved around 20K$ each month

Improved Orientation sessions for new joiners with a positive touch of recognizing the top performers during their training period. This helped business to identify the cream of the batch and put them in demanding projects thus building a Hypo model right from the start

Collaboration - Collaborated with the recruitment team to identify alumni members and rehire them which increased the offer to joining ratio

Collaborated with L&D team and business to develop a training program to facilitate employees clear client interviews

Cross Skilling associates on bench to deploy them on billable roles which helped clean up the internal deployment pool by 5%

Special incentive program designed for associates who supported on weekend lateral recruitment drives which motivated more participation

High Potential programs - An exclusive framework to identify, benchmark, engage and retain the high potential associates of the business unit

Quarterly feedback based performance management system - Quarterly performance reviews scheduled for associates to get a 360-degree feedback throughout the year rather than yearend appraisal alone

Engagement - Leveraged the use of Yammer platform to go digital and promoting discussions with senior leadership

Anonymous portal designed to get candid feedback from employees

Cognizant Career Architecture, restructure of designations based on roles within the business unit

Accomplishments

Certified Transactional analyst by taking up a course in association with International Transactional Analysis Association in 2011

Received annual award in the category of Delivery Excellence for the year 2016

Aon Hewitt Certification (Certified Human Resource professional), 2016

Complete ongoing training in the areas of compensation and benefits, rewards and recognition, leaves of absence and workers compensation

Education

VELLORE INSTITUTE OF TECHNOLOGY — Vellore

Master of Business Administration (MBA) in HR & Systems, 2010, CGPA – 7.8 Activities: Organizational study at Greaves Cotton Limited (Recruitment, PF, Gratuity, Exit interview). VELLORE INSTITUTE OF TECHNOLOGY — VELLORE

Bachelor of Science (BSc) in Computer Science), 2008, CGPA – 9.3 Activities: Mini project on Automated banking system using Visual basic and Oracle 9I. COMPUTER SKILLS:

HRIS applications (PeopleSoft HCM, Org internal tools)

MS Office (Word, Excel, PowerPoint, Access, Outlook) Off note

Currently employed in Chennai but open to relocate to Bangalore

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