Bernadette A. Bangnam
Gaithersburg, MD 20882
Post-Master’s Education in Family Nurse Practitioner Role, University of California, Los Angeles, CA (October, 1998 – September, 1999)
Master of Science in Nursing, University of Texas Health Science Center, Graduate School of Nursing, Houston, TX (June 1986 – August 1990)
Bachelor of Science in Nursing, Texas Woman’s University, Houston, TX (JUNE 1982 – December 1985)
Accomplished, dedicated and results-driven medical professional with 10+ years of experience, working as a Chief Nurse Executive/Nurse Practitioner. Adept at leading and directing individuals at both strategic and tactical level. Possess extensive knowledge of the healthcare system with an innate ability to implement efforts to improve healthcare systems and processes in relation to nursing, patient safety, infection control and risk management. Gifted in building and redesigning teams through strategic planning, organizational assessment, collaboration with other agencies, financial stewardship, policy determination, and development of tools that deliver expected results. Additional Attributes: Superb clinician with strong physical assessment and diagnostic skills; always provides focused individual treatment/management plan; named as “patient-preferred provider.”
Secret Security Clearance is current.
Corizon Health, Statewide Director of Nursing January 2019 – Present
Directs a complex and comprehensive statewide nursing program; oversees daily statewide nursing operations.
Plans, coordinates, directs and evaluates the work of nursing staff; integrates nursing activities with various healthcare professionals involved in patient care delivery.
Directs the development and evaluation of nursing education and continuous training programs.
Develops implements and appraises nursing policies, procedures and standards of care; directs changes in nursing practices to meet acceptable standards of nursing care as defined by accreditation and certification agencies.
Provides leadership and direction to Regional Administrators, other directors and Health Services Administrators.
Helps in recruitment efforts, budget development and auditing of documents.
Develops and monitors goals and objectives for the State’s Correctional Health Care System in conjunction with overall Corizon Healthcare goals and objectives.
Develops and implements strategies that maximize the synergies among the nursing, clinical and operational staffs in each region.
CCI Health & Wellness Services, Director of Nursing & Director
of Women’s Health Services/Nurse Practitioner September2017 – November 2018
Directs and supervises all nursing and Women’s Health Program administration; develops implements and enforces all nursing and clinical policies and procedures, ensuring adherence to evidence-based practice that leads to best patient outcome.
Supports implementation of all Patient Centered Medical Home initiatives to advance nursing and clinical procedures that promote best results in customer satisfaction.
Maintains all clinical licensure and meets regulatory standards for Federally Qualified Health Center program.
Recruits, trains and evaluates nurses and nurse practitioner staffs; ensures competency of nursing and medical professional staffs through education, training and regular evaluation.
Leads clinic specific quality improvement programs utilizing tools and methods instituted at CCI.
Brilliantly executes nursing budget to meet demands of healthcare.
Performs physical assessment, diagnoses, develops treatment/management plans to promote evidence-based practice and meets individual client’s demands for best patient outcome; refers patients for specialty care as needed.
Provide consultations to other medical providers in conditions relating to Women’s Health care.
779th Medical Group/Surgical Squadron, Maryland July 2014 – August 2016
Master Clinician/Nurse Practitioner
Supervised and led two Women’s Health Nurse Practitioners; researched and curated the Executive Summary of Training and Experience Requirements for the Air Force Women’s Health Master Clinicians.
Executed the Commander’s mission and supported obstetrics and gynecologic joint services with the US Army (USA) and Navy (USN) resulting in 12K+ outpatient visits and 300 OB/GYN surgeries monthly, including births.
Realigned 33 patients for tri-services healthcare operations; propelled Managed Healthcare forward; saved the Department of Defense $54K and halted spiral leakage of the taxpayers’ dollars.
As Family and Women’s Health Nurse Practitioner, daily utilized evidence-based methodology in addressing and managing urgent care, family practice and women’s health care patients. Maximized the delivery of healthcare to military members and their beneficiaries.
Coordinated educational requirement for Family Nurse Practitioner students. Ensured educational requirements and clinical research goals are met for five Uniformed Services University students.
Led and trained 66 team members on war skills and disaster preparedness to ensure readiness.
35th Medical Group, Pacific Air Force, Misawa Air Base, Japan June 2012 – July 2014
Deputy Medical Group (MDG) Commander & Chief Nurse (Hospital VP, Chief Nurse Executive)
Oversaw the daily operations for 35 MDG; served as the first in command when the commander was absent.
Managed 600 inpatients, 50K outpatients and 22K dental patient visits annually, resulting in 250 births and 300 surgeries annually.
Charged with leading five squadrons, 13 clinics, 440 staff, a 25-bed hospital and 75-bed contingency operation.
Delivered medical care for 10K+ eligible beneficiaries by coordinating efforts with the host nation forces and Japan Air Self Defense Force as the Director of Nursing services.
Ensured members were properly trained, educated and in compliance with Joint Commission Standards and AF Instructions; supervised 101 nursing staff including enlisted, civilian, officers and contract personnel.
Guaranteed competency within the defined scope of care for all nursing care practices.
Reviewed 10K+ operational elements; rallied members of the five squadrons of the MDG; revived key programs; achieved performance goals; drove group to an “Excellent” Health Services Inspection in 2012.
Improved direct access to healthcare through the design of new and innovative procedures.
Boosted revenue by 12% and skyrocketed the patient satisfaction rate to number one out of the nine Pacific Air Force’s Medical Groups for two consecutive years.
Oversaw the medical group for 77 days when the Group Commander was absent.
Managed planning, programming, budgeting and execution for DoD fiscal law; met strategic program demands and DoD goals for five years by projecting adequate resources.
Revamped patient safety incidents and clinical efficiency leading to a training of 93% of staff in 3 months. Reduced patient safety incidents by 50% within 3 months; promoted a culture of safety throughout the MDG.
Increased customer satisfaction from 95% to 98% to rank #1 out of nine PACAF Medical Facilities.
Curated strategies for improving medical readiness; surged to #1 out of 83 Air Force Medical Groups. Received six regional and six unit-level awards for the Medical Group’s Air Force in 2014.
Maintained clinical skills, by regularly delivering care as a Nurse Practitioner in outpatient clinic.
422d Air Base Group, Royal Air Force Croughton, United Kingdom October 2010 – June 2012
Director, Base Medical Services and Senior Nurse
Led 38 medical clinic staff, including primary and dental care elements, ensuring efficiency in daily operations.
Utilization of care, strategic planning and operational effectiveness met 2.1K beneficiaries’ healthcare goals.
Ensured delivery of quality medical care standards IAW, DoD and the United States Air Forces’ Instructions.
Oversaw medical and dental operations for eligible beneficiaries to ensure efficient delivery.
Achieved mission readiness, delivery of high-quality care and operational effectiveness.
Transformed a 2008 “Unsatisfactory” Health Services Inspection rating to an “Excellent” rating in 2011.
Garnered the clinics first accreditation in 2011 for American Association of Ambulatory Healthcare Standards.
Successfully boosted the Group’s readiness rating to second place for the entire Air Force.
Delivered mission success and set the design path for a $13M clinic expansion project in 2012.
NATO Training Mission-Afghanistan/Combined Security Transition Command, Kabul, Afghanistan September 2009 – September 2010
Command Chief Nurse (Regional Chief Nurse) (Operation Enduring Freedom)
Fostered a healthcare system for 1.5M beneficiaries and set Afghans for self-governance.
Directed 13 Afghan National Security Forces Allied Health Education & Training Programs.
Filled vacant nursing positions across 5 Afghan Army’s bedded hospitals by graduating the first nursing students under Operation Enduring Freedom.
61 MDG Los Angeles AFB, Los Angeles, California September 2007 – August 2009
Commander, 61 Medical Operations Squadron & Chief Nurse Executive, 61 MDG
Charged with leading a Squadron of 100 personnel and 4 flights; supervised 61 MDG nursing services.
Executed a $6.7M annual budget to deliver high-quality, community-preferred healthcare to beneficiaries.
Revitalized programs and fostered united teams through education and training.
Analyzed workload efficiency, effectiveness of operational programs, quality and clinical productivity.
Awarded the “Best MAJCOM Clinic” in 2008 at the regional level.
Garnered a 91/100 “Excellent” Health Services Inspection & 96/100 “Outstanding” Focus Element Rating in ’08.
Won the 2007 Air Force Association, General Schriever Chapter “Unit of the Year” Award, which was the first time the award was given to a non-space unit.
Spearheaded the Medical Readiness compliance rating to 1st place for the entire Air Force in 2007 and 2008.
Leadership captured 1 Air Force and 11 Air Force Space Command (regional) annual awards.
61 MDG, Los Angeles AFB, Los Angeles, California September 2006 – September 2007
Chief Nurse Executive
Directed nursing services for 3 clinics delivering care to 2,900 beneficiaries per month.
Ensured proper credentialing of all clinical staff; supervised the staff Education & Training programs.
Offset disconnects by developing budget forecasts, financial exhibits, cost projections and justifications.
Boosted productivityand led the healthcare team to the “Fiscal Excellence” Award in 2006.
Revitalized outreach care programs, prevention of disease and chronic disease management.
Authored the first-ever Case Management, and Utilization and Disease Management for contract nurses.
8 MDG, Kunsan Air Base, Republic of Korea August 2005 – August 2006
Chief Nurse Executive
Oversaw the nursing care services for 3,100 beneficiaries; aided initiatives for preventative health methods.
Saved $27K in travel funds by advocating for in-country continuing medical education credits.
Charged with managing $650K in resources for the medical organization.
Recognized as the Command’s 2005 “Top Primary Care Element” and an “Excellent” Inspection rating in 2006.
39th Medical Squadron, Incirlik Air Base, Turkey August2003 – August 2005
Chief, Women’s Health Clinic (Women’s Health Nurse Practitioner)
Led 25 professionals to deliver patient-centered, comprehensive health care, and received the “Nurse Practitioner of the Year” Award in 2004.
Saved $294K in referral costs for the DoD while recording 200 clinical visits monthly.
Garnered a zero-discrepancy rating while managing a $30K budget.
86 Medical Operations Squadron, Ramstein Air Base, Germany October 1999 – July 2003
Element Leader, Women’s Health Clinic (Women’s Health Nurse Practitioner)
Delivered OB/GYN services to 10K beneficiaries while managing a $37K budget.
Leadership skills contributed to receiving the “TRICARE Best Access to Care” Award and Joint Commission on Accreditation of Healthcare Organization Inspection in 2002.
Saved $410K in referral costs, consulted with 17 Primary Care Physicians and screened 800 patients annually.
Improved access to care while supervising 2K+ cervical dysplasia patients in Landstuhl,Germany for 4 months.
Managed the Personnel Reliability Program; contributed to “Excellent” Nuclear Surety Inspection results in ‘00.
30 MDG, Vandenberg Air Force Base, California July 1995 – October 1999
OB/GYN Nurse Practitioner
Reduced costs by $150K; delivered specialty care to 1.2K beneficiaries and performed minor GYN surgeries.
Slashed referral costs by $90K and consulted with 7 Primary Care Physicians.
Created the TRICARE protocol that aided the primary care team in tracking mammogram results.
National Certification and Licenses
Family Nurse Practitioner Certificate, Expires April 2020
Family Nurse Practitioner (CRNP-Family) License Expires August 28, 2019
Women’s Health Care Nurse Practitioner Certificate, Expires March 2021
Women’s Health Care Nurse Practitioner (CRNP-OB/GYN) License Expires August 28, 2019
Registered Nursing License, (Maryland Licensure) Expires August 28, 2019
Professional Military Education
Senior Developmental Education (Air War College), including Senior Leadership Lessons
Intermediate Developmental Education (Air Command & Staff College, Joint)
Professional Developmental Education (Squadron Officer School)
Job-Related Education and Training
Comprehensive Colposcopy Course, San Diego, CA (40 Hours, July 2015)
Executive Leadership Symposium, Dallas, TX (40 Hours yearly from April 2005 - November 2012)
NATO Training Mission-Afghanistan/Combined Security Transition Command (Operation Enduring Freedom) Readiness Training, Fort Dix, NJ (6 Weeks, August 2009)
Centers for Sustainment of Trauma and Readiness Skills, Baltimore, MD (3 Weeks, July 2009)
Intermediate Executive Skills, Sheppard AFB, TX (40 Hours, May 2005)
American Academy of Nurse Practitioners (AANP)
American Society for Colposcopy and Cervical Pathology (ASCCP)
Association of Women’s Health Obstetric & Neonatal Nurses (AWHONN)
American Nurses Association (ANA)