Dhan Bahadur Shiwa
Sohar Beach Hotel Oman
P.B.No-122, Postal Code: 321 Sultanate of Oman
Position Applied for: Executive Housekeeper/Housekeeping Manager
Looking forward to a hospitality industry that offers a challenging Stimulation, learning environment and where I can fully utilize my Pre-experience, skills and scopes for individual development. This offers attractive prospects for long terms personal development and career growth.
Well conversed English communication and can deal with all level of Personalities with excellent creative ideas, have strong organizational Skills, a fast learner able to handle pressure in demanding work environment, fully knowledge of all types of chemicals which is being used for various types of marble, wooden &carpet floor as well as needs for Housekeeping department.
Efficiently and effectively take care of other Duties & Responsibilities that may be assigned from time to time.
Establish and implement training programs for all Housekeeping staff.
1.Participated at Best western Doha Seef hotel during the pre-opening of the hotel in Doha, Qatar
2.I have worked at BW Doha Seef Hotel, “the world largest hotel chain “as a senior Housekeeping Supervisor from July 2007 to 2009 November.
3.I have received certificate of “Supervisor of the year 2008 “at best western Doha Seef hotel Doha Qatar.
4.I have received certificate of “Excellence service of the year 2010”at Swiss-belhotel Oman
5.I have worked as assistant Housekeeping Manager Since 2011 to 2014 December at Sohar beach hotel Oman
6.I had been promoted to Executive Housekeeper on 2015 with my dedication and excellence.
7.Currently, I have been working at Sohar beach hotel Oman as Executive Housekeeper till date.
8.Manager on duty (MOD) once a week as per the routine of department head.
9.Computer system knowledge: Fiesta, and prologic and IDS
Fluent in: (1) English
(2) Arabic (Only Speaking)
1.SLC Level Passed from board of Nepal in 1995
2.Intermediate level passed in Management from board of Nepal
DUTIES AND RESPONSIBILITES
Budgeting & Planning
a) Preparation of the annual Housekeeping budget and submit it for approval of the General Manager/FC
b) Preparation of annual recommendations on FF&E Requirements and submit these to the General Manager for approval.
c) Preparation and update of the department’s operations manual.
d)Plan, organize, and supervise the cleaning, service standards and maintenance throughout the Hotel. Specific responsibilities include guest rooms, public areas, back of the house areas, linen and uniforms.
Ensure that the department’s operational budget is strictly adhered to and that all costs are strictly controlled
Operations & Administration
a)Ensure that all employees report for duty punctually and wearing the correct uniform and name badge at all times.
b)Coordinate and monitor all Housekeeping activities to ensure that the department functions smoothly and efficiently.
c)Represent the Housekeeping Department at all Department Head Meetings.
d)Responsible for complete departmental key control as set forth by the hotel.
e)Implement and administer all aspects of butler and room attendant services, linen, uniform, laundry management as well as guest rooms and public area, gardens and landscaping.
f)Review and re-evaluate all Housekeeping equipment and supplies periodically and make recommendations on purchases.
g)Inspect quota of rooms daily as well as the VIP Rooms.
h)Submit appropriate reports to the departments concerned.
i)Ensure maximum employee productivity and efficiency through careful monitoring and supervision of the execution tasks.
j)Ensure that all employees provide courteous and professional service at all times.
k)Supervise employees within the department, ensuring that the correct standards and methods of service are maintained.
a)Select and hire Housekeeping staff according to the standards established by the Hotel.
b)Conduct regular staff evaluation and provide guidance to the staff for their professional development and preparation for advancement opportunities.
c)Establish and implement training programs for all Housekeeping staff.
d)Build an efficient team of employees by taking active interest in their welfare, safety and development.
e)Ensure that all employees completely understand and adhere to the Hotel’s Employee Rules and regulations.
f)Ensure that all staffs are treated equally and fairly.
a)Cooperate and communicate closely with all departments in order to maintain professional daily operations.
b)Attend or conduct daily briefings, meetings, departmental meetings or any other meetings as may be required.
c)Maintain contact with trade associations, professional organizations, and other Housekeeping groups.
d)Maintain an “Open door” communication policy for all Housekeeping staff.
Passport Number : 07418862
Date of Expiry : 27/05/2024
Place of issued : Embassy of Nepal Muscat Sultanate of Oman
Marital status : Married
Gender : Male
Date of birth : 29/07/1978
NOTE: All the informations provided above are correct and mentioned with achievements and excellence.
Dhan Bahadur Shiwa