Oluwakemi Ahmed

** ******** ****, ********, ** L*T 0H2

437-***-**** ac8v81@r.postjobfree.com

CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT

SUMMARY OF QUALIFICATIONS

Over 5 years work experience in administration and customer service

Proficient in computer applications: MS Word, Excel, Power Point, Internet and Emails

Knowledge of accounting basics: debits and credits, Account Receivables and Account Payables

Excellent communication skills, both written and verbal

Self-starting, innovative, good humoured, enthusiasm for working in high pressure environments

Skilled organizer and decision maker with the ability to consider all options

SKILLS

Administration

Developed rapport with clients and patients to create a trusting environment for care

Supervised daily activities and provided assistance when needed

Coordinated appointments for future events

Administered medications as directed by the physician

Performed general office duties such as filing, photocopying, faxing and emailing

Customer Service

Provided exemplary customer service to all clients

Responded to customer requests via telephone and emails

Entered details such as payments, account information and call logs into a computer system

Prepared customer orders on different kinds of company products

WORK HISTORY

Administrative Assistant Care Partners Mississauga, ON 2018

Customer Service Representative Camlot Beauty Care Lagos, Nigeria 2012-2016

EDUCATION AND CERTIFICATION

Office Administration Co-op Program with Advanced Computers Present

Financial Accounting Fundamentals with Basic Computers 2018

Dufferin-Peel Adult Learning Centre, Mississauga, ON

Associate of Applied Science (Business Administration)

Kwara State Polytechnic, Ilorin, Nigeria 2014

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