April Raquel Welch
Ellenwood, GA 30294
Objective: To obtain a customer service, receptionist position where I can leverage my strong clerical and interpersonal skills. Skills:General clerical duties and administrative functions. Microsoft Office Suite, bookkeeping, data entry, customer service, accounts payable & receivables.
MV TRANSPORTATION., Atlanta,GA
BUS DRIVER/CUSTOMER SERVICE
Transport Customers with Disabilities
3T Unlimited, Inc.,Atlanta, GA 10/2009 -03/2012
Customer Service Supervisor
Assisted 5 sales professionals covering 3 locations (Atlanta Hartsfield Jackson International Airport) and was responsible for assisting airport and rental car agencies customers with finding various locations around airport and the city of Atlanta. Maintained quality control/satisfaction records for company.
Self-Center Spa, Atlanta, GA 04/2009-12/2009
Client Support Representative
Ensured accurate, complete, and timely communication among various employee groups, including spa management team, therapists, spa staff, and company office personnel. Second Key Holder, processed paperwork for store openings and closings, inventory control, bank deposits. Received Red Ribbon Award from National Speakers Bureau for highest levels of client satisfaction by managing client requests, anticipating client needs, and resolving client criticisms. Ensured spa facility was cleaned and maintained for clients and employees.
The Sims Group Insurance Agency,Riverdale, GA 1998-2003 Administrative Assistant