Alyshia Edwards

**** ******** **** *****

Kingwood, Texas

832-***-****

ac8u32@r.postjobfree.com

Summary

To work as a chat agent and offer the best online service experience to customers looking for placing orders, filing complaints, replacing products, refunds, installation, and other issues. A freelancer, with customer service related to chat agent career. Currently a student at LeTourneau University aiming towards a Bachelor's degree.

Education

Letourneau University

Bachelor's Degree

Enrolled August 2018

Summer Creek High School

High School Diploma

Graduated May 2016

Employment History

Upwork

Customer service agent

January 2015 – December 2018

Emails

Live Chat

Inbound calls

Customer inquiries

Goodwill Houston of Industries

Sales Associate

September 2015 – October 2018

Organizing merchandise.

Helping customers with question.

Customer service.

Putting up merchandise.

Hobbies & Interests

Reading

Writing stories

Drawing

Professional Skills

Fast typing.: Expert

Communication: Expert

Quick Thinker: Expert

Microsoft word: Expert

Microsoft excel: Advanced

Languages

English: Native

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