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Customer Service Sales

Location:
Laredo, TX
Posted:
March 18, 2019

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Resume:

Cindy S. Vazquez

**** *********** ***. *** #**, Laredo TX 78041 H: 956-***-**** ac8tja@r.postjobfree.com

SUMMARY

Bartender with 2 years in the service industry; bringing passion for the industry and fun, positive attitude with unwavering commitment to customer service.

Experienced customer service leader able to generate leads, connect with customers and close sales.

Known for providing unparalleled support; dedication, continuous improvement, and personal achievement.

Reliable sales associate with strengths in inventory management, training, and customer service.

SKILLS

EXPERIENCE

08/2011 to 02/2013 Sales Associate/ Seasonal Lead

The Disney Store – Laredo, TX

Maintained familiarity with new products in store.

Outstanding guest experience.

As seasonal lead in 2012 I was given the opportunity to manage floor sets and marketing for the store.

Supervised up to 12 employees as a seasonal lead.

Assisted upper management with reporting sales data, and shipment.

02/2013 to 05/2015 Key Holder

Build-A-Bear Workshop – Laredo, TX

Monitored incoming customer traffic to ensure appropriate staffing

Opening and closing procedures.

Managed stock demands, employee shift schedules and opening and closing operations and reports.

Supervised teams of up to 10 employees and provided leadership and guidance.

Assisted upper management with reporting sales data, employee performance, and shipment.

Managed store operation duties including counting cash drawers and checking equipment for proper functioning.

05/2015 to 07/2017 Mobile sales Consultant

Best Buy – Laredo, TX

Evaluated customer means and desires to help select optimal mobile products and services.

Set up and activated devices to work on AT&T, Sprint, and Verizon.

Welcomed prospective customers and current clients warmly and ascertained what products they were looking to purchase.

Diagnosed issues with cell phone performance, technical operations and specific applications.

Used cross-selling methods to encourage customers to purchase accessories and warranties.

Educated customers about policies, contracts and payment amounts.

Listened to customer needs, chose the appropriate products and spent time explaining each item’s functions and features.

12/2017 to 12/2018 Bartender

Oak Barrel Bar – Laredo, TX

Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.

Maintained a neat personal appearance.

Performed opening and closing duties including cleaning, sanitizing, replenishing and setting up the bar.

Confirmed customers’ ages daily and discontinued service to intoxicated guests.

Prepared mixed drinks, poured wine, beer and nonalcoholic beverages.

Kept close track of bar tabs, providing a pleasant experience to customers and smooth process for wait staff.

Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.

Maintained full and continues knowledge of bar menu items and made great recommendations.

08/2016 to Present Parent and Family Engagement Liaison

Encourage parents, family and community members to

become full partners with the school.

Initiate and facilitate the volunteer application process for

Parent/Family/Community members

Maintain daily logs of parent volunteer attendance,

activities, and hours volunteered.

Coordinate parent involvement activities on campus

Coordinate Parent Involvement Day on campus

Provide each family with a monthly campus calendar

Provide a campus newsletter

Promote Fall & Spring Surveys

Facilitate parent attendance at campus meetings, Open

oHouse, School Progress Report Days/Nights, Parent

oAdvisory Council meetings, School Health Advisory

oCouncil meetings and District Wide Parent

Family Engagement events

Assist in the dissemination of specific information to the

parents, school, and community.

Promote the academic quality for all students by

communicating to the parents the importance of daily

attendance and student performance.

Designate parents to areas of needs within the campus

Coordinate community service meetings for parents

Guidance and counseling for parents as needed

Promote their campus among the community

Coordinate ESL, Technology and GED classes for Parents

Assist campus administration with other duties as assigned

related to Parent & Family Engagement

EDUCATION AND TRAINING

2011 High School Diploma

United High School – Laredo, TX

2014 Associates of Science: Criminal Justice

Laredo Community College – Laredo, TX

REFRENCES - Professional

Monica Cisneros – 956-***-****

Robert Cisneros – 956-***-****

Andres Garcia – 956-***-****

Outstanding customer service

Suggestive selling

Strong communication skills

Fast learner

Beer, wine and cocktails

Marketing and sales experience

Conversant in English and Spanish

Service-oriented mindset



Contact this candidate