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Administrative Assistant Executive

Location:
Verdun, Quebec, Canada
Posted:
March 17, 2019

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Resume:

PROFILE OF DONNA BURNS

Objective

Professional with an objective to secure an Executive/Administrative Supportive role within a dynamic and stable organization that I can grow along with as well as continue to learn new skills Education

BUSINESS ADMINISTRATION - CERTIFICATION

Skills & Abilities

MANAGEMENT

Several years of experience in different Administrative Sales Support & Business Development roles including strong client/customer service

• Ability to manage several dossiers consistently with attention to detail in a time-oriented manner

• Excellent interpersonal skills, multi-tasking and ability to solve issues problems

• Excellent verbal and written communication skills

• Flexible, with ability to work within a team or autonomously, multitask, prioritize, attention to detail

• Excellent computer skills & applications such as MS Office, AS400, CRM, including Windows 10

• Able to organize meetings of up to & including 200 + employees (ie regional meetings, offsite training at all offices including all Canada Teams)

Professional Experience

SALES ADMINSTRATOR INGERSOLL RAND TECHNOLOGIES ALLEGION CANADA INC. SEPT 2012 – SEPT 2018

• Reception, emails, prepare & distribute to all teams across Canada & the organization

• Create & distribute reports according to the CRM, updating contacts in Siebel for quoting purposes as well as submitting notes taken from minutes of meetings, expense reports

• Manage & support all travel for Eastern & Central team, including Regional meetings and onsite meetings with customers

• Translation of some documents for Canada, to be sent off to customers such as vacation notices closures for holidays, and news bulletins

• Create & manage customer information in the CRM, IT support, Technical support for installation of products,

• Support all new hires across the board for interviews scheduling and set up with the Human Resources team, up to & including registering the Fleet Management Vehicles from Wheels (Ontario, Quebec) and register & record personal confidential information

• Manage a budget for office supplies, Team meetings, promos, etc. EXECUTIVE ASSISTANT TO PRESIDENT & CEO

TRANSPORT NANUK, NUNAVUT EASTERN ARCTIC SHIPPING INC MAY 2010 – NOVEMBER 2011

• Maintain President & CEO schedule & emails both personal & business, correspondence for all staff including composing letters, emails, faxes, etc.

• Supporting Vice-President of Operations, VP of Finance & VP of Sales & Marketing along with Directors from their communities (Iqaluit)

• Accounts Receivables & Collections

• Responsible for updating the CRM & the www.neas.ca website MANAGER BUSINESS SUPPORT ADMINISTRATOR

AIR CANADA

MAY 2008 – OCTOBER 2008

• Provide admin support for Senior Director Business Development & 4 General Managers, as well as 35 respective team members of their staff (both contract personnel & Air Canada personnel)

• Responsible for the changeover of cell phones to BlackBerry devices including tech support and synchronization of all emails also to include personal agendas & meetings both local and off-site, prepare and distribute materials for all in-house Executives, updating CRM. EXECUTIVE ADMINISTRATIVE ASSISTANT TO VP & CHIEF COMMERCIAL OFFICER AIR CANADA TECHNICAL SERVICES (ACTS)

SEPTEMBER 2007 – APRIL 2008

INFORMATION CLERK – HUMAN RESOURCES – PAYROLL DEPARTMENT McGILL UNIVERSITY MARCH 2007 – SEPTEMBER 2007

ADMINISTRATIVE ASSISTANT / NATIONAL SALES ADMINISTRATOR PAXAR CANADA INC. MARCH 2003 – MARCH 2007

LEADERSHIP & INITIATIVE

Organization of a yearly soccer tournament, now in its 23rd year, to help support kids who do not have the means to participate in the sport, as well as donating the remainder of the funds to a specified Cancer society.

I am a volunteer in my community and well known amongst my city council, assist with the elderly to take them to appointments and shopping etc. in my spare time Member of United Irish Societies and interact and assist with the Montreal St. Patrick’s Parade for the last 10 years, coordinate with the City of Montreal & setting up of the parade responsible for the volunteers and security set up throughout the parade process.



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