Resume

Sign in

Marketing Training

Location:
Abidjan, Lagunes Region, Côte d'Ivoire
Posted:
March 17, 2019

Contact this candidate

Resume:

ABDOURAHAMANEISSOUA

MARKETINGANDCOMMUNICATIONAGENT

COACHANDENGLISHTRAINER

E-mail:ac8tao@r.postjobfree.com TEL:+225******** Objective:TosharemyexperienceinEducation,asanAcademiccoachsupportedbymottto"motivation-rigor- commitment"

COMPETENCECENTER

MARKETING,COMMUNICATION,ENGLISHTEACHING,CULTURALDIVERSITY WORKTOOLS

LANGUAGES:French(verygood);English(Verygood)

COMPUTINGSKILLS:Word,Excel,Power-point,Outlook,gmail.com,yahoo.com SOCIALNETWORKING:(Facebook,WhatsApp,LinkedIn)

PROFESSIONALETHICS

Managementbasedonperformanceindicators;Strategist,Goodadaptability,Rigorous,open-minded

Workindependentlyandhardwork;diplomatandopenedtotheculturaldiversity TRAINING

2017-2019:License(Bachelor’sdegree)inCommunicationoptioncommunicationoforganizationsandpolitics attheFélixHouphouëtBoignyUniversitydeCocody(UFHB)

2015-2017:GeneralacademicStudiesdegreeattheFélixHouphouëtBoignyUniversitydeCocody(UFHB)

20014-2015:HighschooldiplomaputsintoseriesAatLYCEEMODERNECOCODY-ANGRE(Côted’Ivoire) WORKEXPERIENCE

JUN2018UPDATE:ContactCenterAgent,ECOBANKAbidjan,Côted’Ivoire

Mission

Obtainsclientinformationbyansweringtelephonecalls;interviewingclients;verifyinginformation.

Determineseligibilitybycomparingclientinformationtorequirements.

Establishespoliciesbyenteringclientinformation;confirmingpricing.

Informsclientsbyexplainingprocedures;answeringquestions;providinginformation.

Maintainscommunicationequipmentbyreportingproblems.

Maintainsandimprovesqualityresultsbyadheringtostandardsandguidelines;recommendingimproved procedures.

Updatesjobknowledgebystudyingnewproductdescriptions;participatingineducationalopportunities.

Accomplishessalesandorganizationmissionbycompletingrelatedresultsasneeded.

Asmainrealizations,Ihave:

Developedastrongcommunicationskillinknowinghowtospeaktopeopledespitetheirculture

BecomeoneofthebestagentinsellingtheproductsandservicesofECOBANKtocustomers

Learntalotaboutcultureanddiversity.

Handledcustomercaresandinternalissues

JULY2014-MAY2018:DeputyHeadofAcademicAffairsandTrainer,AMERICANCORNER-Abidjan

Mission

Assuringthetrainingandthecoachingoflearners

ensuringeventorganization,administrativeprocedureandcustomerrelationshipmanagement

PromotingandsharingAmericanculture

Encouragingtheculturaldiversity,mutualunderstandingandequality

AssistingEnglishclubsandtrainEnglishclubleaders

Asmainrealizations,Ihave:

TrainedmorethanfourgenerationsinEnglish,andcreatedmorethanthreeEnglishclubs

Organizedculturaleventsandlinguisticoutings

OrganizedwiththehelpofUSEMBASSYthreeteacher’sworkshops

HelpedsomeEnglishclubswithEnglishtrainingmaterials

Organizedmoviesshow,seminarsandconferencesonleadershipforyoungwomen

July2017-January2018:Traineeasresponsibleinchargeofmarketingandcommunication–PEFY CONSULTINGGLOBAL,ABIDJAN

Mission

Developacorporatecommunicationpolicyandstrategy

Defineandimplementthepromotionandmarketingofeventsandspaces

Implementsmulti-channelcommunicationcampaigns(internet,press,advertising,directapproach,etc.)

Suggestsandimplementsaproductpromotionstrategy

Designandimplementthemarketingstrategy

Marketandcompetitionanalysis

Asmainrealizations,Ihave:

Developedcommunicationsconceptsforcustomers

Developedthecommunicationsstrategiesforcustomers

ParticipatedintheelaborationofstrategyforthecreationofWebsitesforcustomers

Participatedinallthecommercialdepartmentactivities CONTACTPERSON

LOUKOUYAOMEYRIEUX,DirectorofAMERICANCORNERinAbidjan,+225********),ac8tao@r.postjobfree.com

BROUFABRICEGNANA,TeacherandinterpreteratMAIQUARIE+225********),ac8tao@r.postjobfree.com

KONEMOUSSA,FounderofANC(Englishclubsfederation)+225********)

PATRICKPATHENVO,CeoofPEFY-ConsultingGlobal,+225********) Ideclareexacttheinformationabove.

ABDOURAHAMANEISOUA



Contact this candidate