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Customer Service Machine Operator

Seymour, Indiana, United States
March 19, 2019

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Anna Heatherly

*** * ******** **.

Seymour, IN **274

OBJECTIVE: Transition to a position where leadership skills, technical knowledge and experience can be fully utilized. Looking to provide excellent organization and communication skills for outstanding customer service by building long-term working relationships with Clients,vendors, brokers and employees.


Dedicated and customer focused Business Professional with proven strengths in inventory control, Inside and outside sales, and maintaining the office, with the ability to work well under pressure.

Exceptional capacity to multitask: manage numerous, often competing priorities with ease while providing superior customer service.

Experience including Setting and conducting appointments with customers. Building and presenting proposals. Turning prospects into clients

Recognized as an excellent team member and customer service representative.

Outstanding interpersonal and communication skills, superior accuracy in inventory control and staff management.

Dispatch, Payroll, Billing Accounts receivable, Accounts payable,


*Customer service *Shipping/receiving *Forklift Operator *Staff management *Inventory control *Clamp truck operator

*Material handling *Warehousing *Inside/Outside sales *Client needs analysis *Training


December 2017 to Present Lannett- Temp working in Edex. Filling-in in Colyte and inspection. Hired full-time in May 2018. Working in the Packaging Department.

September 2015 to August 2017 White River Broadcasting Co.- Marketing Consultant

Sales- Setting appointments with clients, CNA, building proposals, presenting, Managing multiple accounts and collections.

March 2014 to September 2015 NTN Driveshaft- Turning Machine Operator

Machine Operator- Loading and unloading raw parts into machine to be cut.

Trainer- Trained new employees to to use machine, cut parts and measure them

June 2013 to December 2013 Valeo Sylvania – Inline Loader/unloader

Inline Loader- Loading parts onto a mask before so they can be coated.

Unloader –unloading parts as they come out of the machine for being coated.

September 2011 to February 2012 Bruner Transportation- Office Manager

Office Manager- General Office duties, payroll, accounts receivable, accounts payable, billing, and general book keeping.

November 2007 to May 2010 RadioShack-Assistant Manager

Assistant Manager- Key holder. Management of daily operations and staff,

Customer service, sales, cashier, daily paperwork, monthly manager

meetings. Interviewing and hiring of staff, training and coaching of staff, employee reviews.

December 2006 to May 2011 United States Army National Guard-92A10

Completed Basic Combat Training (BCT) on April 20, 2007 at Fort Jackson, SC.

Completed Advanced Individual Training (AIT) on June 28, 2007 at Fort Lee, VA

MOS: 92A10-Automated Logistical Specialist

January 2005 to October 2006 Sam’s Club-Grocery Team Lead

Grocery team lead- Stocking, cleaning, inventory control, hiring, staffing department, completed employee evaluations. Stocked shelves, maintained cleanliness of facility, on floor customer service representative. Handled inventory shortages, process damaged inventory, operated forklift, and worked in shipping and receiving. Grocery team lead-stocking, cleaning, inventory control, hiring, staffing department, completed employee evaluations.

August 2005 to January 2006 Sears-Hardlines MCA

Stocked shelves, received shipments, sales, cashier, customer service support

November 2004 to July 2005 Chuck E. Cheese-Showroom

Opening cashier, waitress, maintain cleanliness of facility, closing supervisor.


2007 Quartermaster School-Automated Logistical Specialist Course 551-92A10

2005 Columbus North High School-High school Diploma

4 Years of Child Educare C4 program- I taught at Richards Elementary School, in Columbus, IN, in 2004 for Mrs. Williams’s pre-Kindergarten class 3 days a week. I created lesson plans and implemented them. I lead story time and play time. In 2005 I taught pre-school at Columbus North High School. I developed an entire day of plans to include: crafts, small and large motor skill activities, snack, story and circle time.

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