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Human Resource Customer Service

Location:
Mount Laurel Township, NJ
Posted:
March 19, 2019

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Resume:

DANTE DANDRIDGE

Marlton, NJ *****

ac8t2y@r.postjobfree.com • 718-***-**** • www.linkedin.com/in/dante-dandridge

HUMAN RESOURCE PROFESSIONAL

Human Resource professonal experienced in both the public and private sectors. An independent thinker dedicated to elevating the drive, work ethic, and function of a company. Demonstrates strong leadership and customer service skills. Able to professionally assess a situation, address the major issues and make timely and smart decisions resolving the problem.

KEY COMPETENCIES

Supervisory Leadership Scheduling and Tracking

Strategic Planning Administrative Support

Reports Management Customer Focused

Research and Investigations Records Management

Microsoft Office: Word, Excel & PowerPoint US Military Fiscal Law (Certified 2018)

Cyber Awareness (Certified 2018)

CURRENT PROFESSIONAL EXPERIENCE

NEW JERSEY ARMY NATIONAL GUARD, Vineland NJ 2014 to Present

Human Resource Specialist

Assisted soldiers in developing a military career, and provided promotion and training information in a timely fashion. Performed Individual Case Management affecting the overall well-being of a solider.

Maintained emergency data information for all personnel and kept track of (DA 201 Files), medical, and dental records.

Ensured that recurring reports and suspense's were met.

Advised the Command and Staff on personnel.

EXPERIENCE

STRYKER SPINE DIVISION, Allendale NJ 2018 – 2019

Human Resource Specialist

Ensured efficiency of service center operations and transaction processes. Administrated human resource programs implemented by the Division.

Established standards and procedures for handling employee questions and concerns ensuring a 24 hour response turnaround.

Managed the hiring and termination processes for the division.

Acted as onboarding coordinator and recruiter for potential candidates.

Managed HR activities, including Employee Resource Groups and company functions.

SOCIAL SECURITY ADMINISTRATION, Mount Laurel NJ 2014 - 2018

Site LAN Coordinator (SLC – GS/11), 2016 – 2018

Maintained up to date roster of server users in local office.

Provided constant updates to the security software.

Provided weekly reports to the IT coordinator on all office issues.

Monitored server security for possible weaknesses and attacks from outside intruders.

Dante Dandridge ac8t2y@r.postjobfree.com Page Two

Claims Specialist (GS/11), 2014 - 2016

Assisted customers with filing federal retirement and disability claims.

Informed customers on what benefits they are qualified for.

Answered questions that customers have about government programs.

ROWAN UNIVERSITY, Glassboro NJ 2013 - 2014

Assistant Archivist

Encapsulated and preserved documents.

Filed and archived by date.

Recorded and maintained historical photographic data.

EDUCATION

Master of Arts (BA) in Administration, 2018

Bachelor of Arts (BA) in International Studies, 2013

ROWAN UNIVERSITY, Glassboro, NJ

AWARDS

United States Army, Army Commendation Medal 12/2018, exceptionally meritorious achievement and outstanding performance while serving as the human resources specialist for the 119th CSSB.

Humanitarian Service Medal12/2018, for distinguished acts while serving under orders in Puerto Rico for the relief of Hurricane Maria.

Outstanding Service Coins 10/2017 to Present, for performing above and beyond the scope of duties to achieve mission objectives in relation to the specialty of human resources.

DANTE DANDRIDGE

Marlton, NJ

ac8t2y@r.postjobfree.com • 718-***-**** • Insert Customized LinkedIn URL

REFERENCES

Jennifer Sbarro, Company First Sergeant, 119th CSSB 551-***-****

Donald Moore, VP of Facilities at Rowan University 732-***-****

Christopher Lunceford, Company Commander 119th CSSB 856-***-****

Rochelle Smith, Sergeant First Class S-1, 119th CSSB 609-***-****



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