VIOLETA G. GUERRA

**** ******** **** ******* ** M1R1V1

416-***-**** ac8sq7@r.postjobfree.com

OBJECTIVE: Seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through..

HIGHLIGHT OF QUALIFICATION

Graduate, CDI College Accounting Assistant and Bookkeeper with a high level of motivate to launch career in this field.

Experienced in customer service skills, front desk reception, filling data base.

Solid knowledge at Microsoft Office ( Word, Excel, Power Point, Outlook) and QuickBooks

Great ability for organization and problem solving, enthusiastic with the sense of responsibilities and good team player with a positive attitude.

Able to work well under pressure both independently and as part of a team

Strong organizational time management multi- tasking ability.

Exercise keen with to detail while working both creatively independently.

Effective in analytical, problem solving decision making ability.

Set goals and priorities and balancing work and life. Be willing to continuously learn and grow.

Contribute to a team by sharing knowledge and expertise.

Fluent in English and Tagalog.

SKILLS AND EMPLOYMENT

Multy Home LP at present –March 2018

Shipping & Admin Clerk / Distribution Coordinator

Vaughan, Toronto Canada

Performs administrative duties like answering phone, updating records and providing excellent Customer Service.

Verify and keep records incoming and outgoing shipment. and prepares items for shipment

Compares identifying information and counts, weighs or measure items of incoming and outgoing shipments to verify information’s against bills of lading, invoices, orders, or other records.

Taking care Windows shipping and receiving.

Updating for Stock Replenishment

Proactively communicate with internal departments while working through daily activities.

Prepare and maintain necessary distribution documentation for management

Coordinate, plan and execute distribution operations as per Company procedures.

Monitor Shipping status regularly using software application.

Work with transportation team to coordinate pickup and delivery activities.

Releasing the orders in the system.

Performed other duties as assigned.

Community Income Tax - Volunteer 2018

Canada Revenue Agency- Agece du Revenu du Canada

Toronto, Canada Area

Effectively prepared Canadian Income Tax and Benefit Return for eligible individuals.

Identifies areas for potential tax savings and made recommendation.

Maintained all documentation as required by CRA regulation.

Built Clients Trust and Security by confidentiality of information.

Customer Service Ambassador 2018

The Bagg Group/ Toronto Transit Commission (TTC)

Personally trained the new employee and supervised Team

Advised customers about route diversion, subway closure, alternative routes and respond to their queries regarding use of Presto Card.

Helped the Customer’s recovered their personal belongings by attentively.

Taking the customers concern and immediately informed the Supervisor.

Banquet Server

Celebration Banquet Hall / Toronto Ontario 2015

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Actively looking for ways to help people.

Talking to others to convey information effectively.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Child Care and Caregiver

Rechtsman Family / North York, Ontario 2011 – 2017

Working as a Caregiver works well under pressure, flexible, Time Management, Communication Skills, and Detail Oriented.

Caring for a Child with a special Needs.

Customer Representative Consultant and Quality Management Representative

Philippine Geoanalytics / Manila, Philippines 2006-2009

Able to function well independently and in group environments

Hardworking and dependable.

Responsible and reliable

Hard work, in effort paid off and promoted to Quality Management Representative

EDUCATION

Accounting Assistant / Bookkeeper: CDI College 2015-2016

North York, Ontario

English Secondary Language (ESL) 2014

Adult Learning Centre

Toronto, Ontario

Bachelor Science and Business Administration 2004

Batangas City, Philippines

REFERENCE AVAILABLE UPON REQUEST

Thank you for your Consideration

Contact this candidate