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Customer Service Manager

Location:
Toronto, ON, Canada
Posted:
March 14, 2019

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Resume:

Rob Edward

Toronto, Ontario C: 705-***-**** E: ac8sb3@r.postjobfree.com

Skills

• Versatile and adaptable in various work conditions, with experience in financial advising & lending,

screenwriting, talent acquisition, budgeting, recruiting & hiring, and management.

• Proficient in Microsoft Office & Final Draft.

• Talented public speaker with excellent verbal,

presentation, and communication skills in sales,

customer service, and the arts & entertainment.

• Excellent writing, memorization, and editorial skills, as well as copyediting, proof reading, and creative

writing.

Education and Training

The University of Manchester - London, England Bachelor of Arts 2016

Experience

FOUNDER 2017 to Current

True Myth Entertainment - Barrie, ON

• Owner in charge of operations – script development; recruiting & hiring; calendar & email management; budgeting; production management; arranging travel; invoicing; organizing catering. Logistics include obtaining insurance for cameras, crew, and actors; work & location permits, as well as location scouting & booking. Manage project from inception to completion – writing; pre-production, filming, post-production. Submit finished product to festivals and screenings, and social media marketing campaigns. o Awards & Nominations; winner – best actor & actress, sound design, lighting from LIFFWC; nomination – best original score & talented new filmmaker from Cinema Worldfest Awards. FINANCIAL SERVICES REPRESENTATIVE 2018 to 2019

easyfinancial - Barrie, ON

• Sales – diagnose customer's needs and offer correct loan/program to best facilitate their desire; communicate and educate the customer on products and services; Management – balance appointments; manage customer inquiries and applications; audit customer files; report and record interactions. Delinquencies (accounts receivable)

– tracking delinquent customers; calling references; negotiating; serve papers when necessary; receiving payments. WAREHOUSE MANAGER 2006 to 2016

Charob Distribution Services, Inc. - Barrie, ON

• Manager of warehouse staff – responsible for overseeing the team's successful completion of tasks, ensured quality and accuracy, and reported to superiors. Lead food show operator – cultivated numerous relationships with clients and customers through product knowledge, sales experience and excellent personable skills. Company representative in charge of sales, marketing, and responsible for delivering product personally to local venders. Websites, Portfolios, Profiles

• https://www.linkedin.com/in/rob-edward-879233141/

• https://www.youtube.com/channel/UCH6wp9cWxSN-FgYIeVnp1Ag

• robedward.ca

Accomplishments

• Writer, director, producer, actor – Short film, Living Together, currently in festival circuit with acceptance to Toronto, Sydney (Australia), London (England), Nice (Italy), and Washington D.C. venues, with nominations for Talented New Filmmaker and Best Original Score at LIFFWC, and won awards for best Actor & Actress, Sound Design, and Lighting at the Cinema Worldfest Awards; Play, Restaurant Amello, Rose Bruford Main Stage.

• Director, producer, actor – Play, Speed-the-Plow, Rose Bruford College.

• Actor – Crossmaglen (Starring Anya Taylor-Joy & Eoin Macken) The Cherry Orchard, The Cane, Henry V, Curse of the Starving Classes, London, England; Film and Television roles.

• Student Advisor, Rose Bruford College – auditions panel; school tour operator; senior peer mentor.



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