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Office Assistant Customer Service

Hillsboro, Oregon, United States
March 16, 2019

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Quickbooks proficient, expert customer relations, Peachtree proficient, strong communication skills, knowledge of Sage, problem solving mind set, research and accounting. Employment

National General Insurance Co. November 2017-Present 1100 NW Compton Way, Beaverton OR 97006

Licensed Insurance Agent - Inbound sales, cost comparison/analysis, customer service, lead tracking and reconciliation.

Comcast Corporation January 2017 - November 2017

9605 SW Nimbus Avenue, Beaverton OR 97008

Specialist 1 - Root cause analysis, equipment research, account correction, development of standard operating procedure, payment research and refunds. Public Defense Services - State of Oregon July - December 2016 1175 Court Street NE, Salem OR 97301 (Limited Duration) Financial Services/Accounts Payable - Compare billing statements with database, correcting any errors and inconsistencies, sequence expense requests, contract generation, verify invoice data, check for duplicate payments, answer provider questions and explain agency policies, assign expense codes, record in database, generate error reports, electronic record retention for audit purposes.

Department of Revenue - State of Oregon March - May 2016 955 Center Street NE, Salem OR 97301 (Seasonal)

Office Assistant/Accounts Receivable - Sort, stamp, and sequence tax documents, verify personal information in database, pull incomplete returns, add missing documentation, track incoming volume and production figures, maintain accurate file system, purge files according to specific retention schedules.

FTA Detail September 2014 - September 2015

333 North First Avenue, Stayton OR 97383

Assistant Manager - Trained new employees on policy and procedure; develop process improvements to increase profits, track time and product related expenses by job, bid jobs based on customer needs, quality control, address negative customer feedback, processing payments in cash and electronic form.

Trexler Farm January 2012 - March 2016

20145 Ferry Road SE, Stayton OR 97383

Office Assistant - Multi-line phone system; scheduling group events, ten key calculator proficiency, withdrawals, deposits, and account reconciliation, payroll calculations and employee payment, human resource management, credit account collection. Education

Associates of Applied Sciences in Accounting 2013

Chemeketa Community College, Salem, Oregon

High School Diploma 2011

Stayton High School, Stayton, Oregon


Mary Mitchell, State of Oregon 503-***-**** Carla M. French, Attorney/Judge Pro Tem Sharlene Trexler, Trexler Farm 503-***-**** 503-***-****

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