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Human Resources/Office Management/Payroll

Ringgold, Georgia, 30736, United States
March 12, 2019

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Sharon Thompson


**** ******* ****, ********, ** 30736

Professional Experience

HR and Culture Manager Used Equipment Guide, Inc. January 2018 - January 2019

Developed onboarding process to promote positive workplace culture for new hires Created and maintained workplace policies and procedures

Oversaw digital recruitment and optimized advertisements to increase applicant pool Implemented Lattice Performance to streamline performance review process resulting in more employee feedback and increased morale

Administered, brokered, and coordinated employee benefits and compensation plans

Administered and streamlined billing process through Gusto software increasing timely payments Monitored and reviewed all accounts receivable and payable

Generated financial reports to monitor cash flow, balance sheets, and employee reimbursements

Ensured company was compliant with local, state, and governing requirements through monthly policy reviews

Administered, processed, balanced, and reconciled payroll and company accounts

Payroll Coordinator

Nissin Brake

October 2016 - May 2017

Generated retention reports to evaluate employee life cycles and determine opportunities for increased retention

Assisted with employee conflict resolution through mediation Coordinated and assisted with employee orientation

Assisted with recruitment by attending career expos and creating digital job postings Brokered employee benefits packages to ensure highest quality and employee satisfaction

Processed, balanced, and reconciled company payroll Administered employee number and file for time-keeping records

Maintained invoicing system to bill staffing agencies for temporary labor

Administrative Assistant Erlanger Health System October 2010 - September 2013

Maintained up-to-date records for all employees and physicians Administered payroll and physician bonus structure

Oversaw employee gatherings by planning and facilitating monthly dinners and meetings to boast morale and culture

Maintained up-to-date records for all employees and physicians Administered payroll and physician bonus structure

Create and maintain contracts for accounts receivable and payable

Office Manager

Ductz of Chattanooga August 1997 - August 2010


Master of Business Administration

Performed compensation study to increase employee salaries and benefit packages

Conducted annual employee surveys to gain feedback and continually improve company culture

Assisted with employee conflict resolution and proper mediation

Ensured compliance with OSHA and NADCA standards by conducting annual audits

Evaluated employee job performance and provided training to increase efficiency and productivity

Oversaw employee Payroll, reimbursements, and expense claims

Developed inventory system to organize supplies and reduce unnecessary Expenditures Budgeted and monitored all overhead expenses

Created job proposals and bids for potential clients by estimating cost and time Administered software to process all accounts receivable and payable

Business expo's; Marketing Services Provided By Ducts.


Concentration: Human Resources Management Bethel University

May 2015

Bachelor of Science in Business Management Concentration: Organizational Development and Leadership Bethel University

August 2012

Associate of Science in Electronics and IT Networking

Chattanooga College July 1998

Professional Associations

Society of Human Resource Management National Member Society of Human Resource Management Chattanooga Member

Staff development and training Organizational Development Team building

Compensation and benefits Employee Relations Bookkeeping

Employee Conflict Compliance

GAAP Concepts

Lattice Performance Review Kronos


Attendance Enterprise

Google Docs




Time Force2

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