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Customer Service Sales

Fort Lauderdale, Florida, 33319, United States
March 12, 2019

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Carlos Antonio Guevara

**** ** **** ***. ********** Lakes, FL 33319

Tel: 305-***-**** / Email:


●To secure a position at a well established organization with a stable environment where my experience and knowledge can be applied.


●Responsible, organized, positive, and self-motivated with the ability to speak and write effectively.

●Skilled on handling multiple tasks and assignments, ability to adapt quickly to challenges and changing environments.

●Personable, enthusiastic, creative and professional; positive towards achieving goals.


Intercruises Customer Services

oGreet customers warmly and directing them to where they need to go

oWork with customer service manager to ensure proper customer service is being delivered

oHandle changes in policies or renewals

oAnswer questions about services we offer

oExcellent Customer Service Skills and Communication

oCheck- In Procedures

Inverrary Hotel and Resort

oSets up and tears down chairs, tables and equipment in meeting rooms, and function rooms

oReports work accomplished orally or on written work order to supervisor

oAssists in shipping and receiving of food supplies and materials

oPrepares rooms for use by hotel guest and organizations

oAbility to lift and carry objects weighing from 15 to 25 pounds

oAbility to relate to officials, staff and public in a courteous manner

oApply common sense understanding to carry out detailed but uninvolved oral or written instructions

oPerforms work according to standard procedure and by building's operational schedule

oProvides assistance to officials, staff, visitors, and other employees as necessary

Mapfre El Salvador

oCommercial Executive

oImplemented trainings and courses

oDirect communication with all insurance agents

oAccountable for the wellbeing and comfort of all insurance agents

oOperations oversee manufacturing, purchasing, and sales department


Director of Operations in the Commercial Division

oManage operations on staffing, and sales/profit goals, life, commercial, heath and auto insurance

oManage a large group of sales team

oManage all trainings to improve results for the sales team

oReviewing and evaluating business procedures ranging


Business Administration Degree

UES University

oLife insurance certification and licensed

oAuto insurance specialist

oCommercial business specialist


English and Spanish

References Available Upon Request

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