Carlos Antonio Guevara
**** ** **** ***. ********** Lakes, FL 33319
Tel: 305-***-**** / Email: ac8rjf@r.postjobfree.com
OBJECTIVE
●To secure a position at a well established organization with a stable environment where my experience and knowledge can be applied.
CORE STRENGHS
●Responsible, organized, positive, and self-motivated with the ability to speak and write effectively.
●Skilled on handling multiple tasks and assignments, ability to adapt quickly to challenges and changing environments.
●Personable, enthusiastic, creative and professional; positive towards achieving goals.
PROFESSIONAL EXPERIENCE
Intercruises Customer Services
oGreet customers warmly and directing them to where they need to go
oWork with customer service manager to ensure proper customer service is being delivered
oHandle changes in policies or renewals
oAnswer questions about services we offer
oExcellent Customer Service Skills and Communication
oCheck- In Procedures
Inverrary Hotel and Resort
oSets up and tears down chairs, tables and equipment in meeting rooms, and function rooms
oReports work accomplished orally or on written work order to supervisor
oAssists in shipping and receiving of food supplies and materials
oPrepares rooms for use by hotel guest and organizations
oAbility to lift and carry objects weighing from 15 to 25 pounds
oAbility to relate to officials, staff and public in a courteous manner
oApply common sense understanding to carry out detailed but uninvolved oral or written instructions
oPerforms work according to standard procedure and by building's operational schedule
oProvides assistance to officials, staff, visitors, and other employees as necessary
Mapfre El Salvador
oCommercial Executive
oImplemented trainings and courses
oDirect communication with all insurance agents
oAccountable for the wellbeing and comfort of all insurance agents
oOperations oversee manufacturing, purchasing, and sales department
ASESUISA
Director of Operations in the Commercial Division
oManage operations on staffing, and sales/profit goals, life, commercial, heath and auto insurance
oManage a large group of sales team
oManage all trainings to improve results for the sales team
oReviewing and evaluating business procedures ranging
EDUCATIONS AND CERTIFICATIONS
Business Administration Degree
UES University
oLife insurance certification and licensed
oAuto insurance specialist
oCommercial business specialist
LANGUAGE SKILLS
English and Spanish
References Available Upon Request