Resume

Sign in

Hard work

Location:
Dubai, United Arab Emirates
Posted:
March 12, 2019

Contact this candidate

Resume:

ARSALAN RASHEED

Email: ac8rgs@r.postjobfree.com Mobile : +971-0569404469:

P.O.Box: 114020 - Dubai – United Arab Emirates. : +971-0525644088: OBJECTIVE:

To obtain a Housekeeping Supervisor position at Hotels & Hotel Apartments utilizing exceptional hospitality skills, sanitation acumen and supervisory wisdom in order to provide guests with the best in services.

KEY QUALIFICATIONS:

• 9+ years’ experience in housekeeping experience with increasing responsibility

• Record of hiring, training and developing staff in hospitality services provision

• In depth knowledge of supervising staff to ensure cleanliness and tidiness of premises

• Proficient in responding to guests’ queries and resolving problems efficiently ACCOMPLISMENTS

• Trained 5 teams of housekeeping staff in four years for deployment in Al Ansari Hospitality Group across Dubai.

• Trained 2 teams of housekeeping staff in 2 years for deployment in Dulf hotel.

• Promoted from housekeeper to supervisor within a year of work following excellence in management and service orientation

WORK EXPERIENCE

Dulf hotel

Dubai – United Arab Emirates

Housekeeping Supervisor 2017 – present

• Inspect level of cleanliness and report issues to the management

• Check that the rooms, corridors, and other hotel areas are properly cleaned and maintained.

• Closely monitor room attendants for VIP arrivals.

• Assist in scheduling of staffs according to projected staffing requirements

• Respond to guests’ requests and complaints

• Report needed repairs to the maintenance staff

• Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas

• Coordinate supplies of linen etc. in order to maintain sufficiency

• Report lost and found articles

• Solving and rectifying any guest complaints.

WORK EXPERIENCE

Al Ansari Hospitality Group Tulip Hotel Apartments Dubai – United Arab Emirates

Housekeeping Supervisor 2013 –

• Inspect level of cleanliness and report issues to the management

• Assist in scheduling of staffs according to projected staffing requirements

• Respond to guests’ requests and complaints

• Report needed repairs to the maintenance staff

• Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas

• Coordinate supplies of linen etc. in order to maintain sufficiency

• Report lost and found articles

• Maintain linen carts and supplies as necessary

Mehran Hotel

Karachi - Pakistan

Housekeeping Supervisor 2010 – 2013

• Check that the rooms, corridors, and other hotel areas are properly cleaned and maintained.

• Check the rooms tagged as “Vacant” and write reports.

• Ensure that the guests are welcomed in a friendly manner.

• Closely monitor room attendants for VIP arrivals.

• Assign duties and deadlines to room assistants and ensure they’re accomplished.

• Solving and rectifying any guest complaints.

Mehran Hotel

Karachi - Pakistan

Housekeeper 2008 – 2010

• Monitored and maintained cleanliness of assigned work areas

• Utilized cleaning chemicals for designated surfaces

• Cleaned guest rooms by category priority

• Emptied trash containers and ashtrays

EDUCATION:

• Security Officer course from Dubai Police Services (DPS)

• Intermediate or 12th from Is lamia College, Karachi, Pakistan

• Schooling from Children Academy, Karachi, Pakistan SPECIAL SKILLS

• Outstanding interpersonal and leadership skills

• Exception customer orientation

• Excellent communication skills

• Strong attention to detail

• Able to prioritize tasks

Personal Profile:

Date of birth : 09-October-1989

Passport : CC9849122

Nationality : Pakistani

Place of Birth : Karachi

Language Known : English, Urdu, Punjabi

Visa Status : Work Visa Valid 27-05- 2017

Reference:

Shujaat Ejaz

IT Manager

Al Ansari Hospitality

Cell: 055-*******

Email: ac8rgs@r.postjobfree.com

M Waleed khan

Executive housekeeper

Al Ansari Hospitality

Cell: 050*******

Email: ac8rgs@r.postjobfree.com



Contact this candidate