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Data Entry Customer Service

New York City, NY, 10469
March 12, 2019

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Daña C. Patrick

Bronx, NY *****

Cell 347-***-****

Objective:To obtain a position that will utilize my Administrative, Clerical and Data Entry Skills Technical Skills:Proficient in Windows, Microsoft Word, Outlook, Power Point, Eshare & Typing Professional Experience:

JCPenny, Bronx, N.Y.

March 2018-Present

: Recovering clothes

: Helped in fitting room


October 2017-February 2018

: Processed cash, credit, debit and check sales transactions and provide excellent service

: Helped customers apply for the Macy’s credit card YMS Management, NY, NY (December 2016-February 2017)

● Answered inbound calls for Supervisors and Employees

● Entered batch sheets for child support cases

● Copied batch sheets that had errors

Kmart Department Store,Bronx, NY Cashier ( November 2014-December 2015)

● Process cash, credit, debit and check sales transactions and provide excellent customer service

● Help customers with inquiries, making payments and assist with the process of applying for a kmart charge card

Sears Department Store, Yonkers, NY Seasonal Cashier (October 2015 – December 2015)

● Processed cash, credit, debit and check sales transactions and provided excellent customer service

● Helped customers with inquiries and assisted customers in the process of applying for a sears charge card

● Efficiently and accurately completed sales and service transactions and re-shelved products and clothing

Morrisania Diagnostic & Treatment Ctr. Bronx, NY Data Entry & Clerical (May 2014 – August 2014)

● Entered patient's medical results into database, filed, faxed and photocopied patient records

● Updated and managed Doctors and Nurses calendars, monitored & recorded medical staff attendance

Robert Half/Office Team,NY, NY Data Entry/ Clerical Administrative (July 2013 –May 2014)

● Handled reception calls, front desk visitation, clerical, filing and data entry responsibilities as it related to various organizations such as: B Squared, Swavelle, Lavazza Coffee and Explore Charter School

NYC Department of Health,LIC, NY Receptionist / Data Entry Clerk (January 2005-August 2012)

● Answered multi-line phones, responded to clients inquires & assisted with mailings to providers & patients

● Scheduled appointments with clients and management, maintained corporate calendar for the management

● Booked/prepared conference room for meetings/seminars, arranged lunch & ordered supplies

● Entered data, processed health provider reports & distributed reports from hospital to DOHMH staff

● Printed high priority summary reports, distributed reports to management & opened, sort & distribute mail

● Trained temporary employees in data entry, provided information regarding policies and procedures

NYC Department For The Aging,NY, NY Data Entry Clerk/ Customer Service (January 2003

– July 2003)

● Entered leasing documents into database, filed, faxed and photocopied documents

● Answered phones, responded to customer inquiries and managed customer leases NYC Department Of Buildings, NY, NY Data Entry/Customer Service (Jan 2000 – June 2001)

● Entered confidential patient information into CDSS computerized database

● Processed information for elevator repair mechanics, faxed, filed and copied documents

● Answered & routed calls/messages to appropriate staff, documented tenant complaints & requests

● Entered A/R, entered client's information into computer system and processed corresponding reports

Education:Lehman College

Evander Childs High School

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