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Manager opreation with logisticts and transporation UK certificaiton

Delhi, Delhi, India
March 12, 2019

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B-4/79, Sector - 7, Rohini New Delhi – 110085



Expertise with solid background elevating the operational productivity, efficiency, and profitability of multi-site corporations through extensive travel utilizing effective management, communication and staff training/development methodologies with 10 years Rich Experience in logistics,e commerce and supply chain distribution,Experience of Channel Sales/Direct parites Sales/Network Expansion & Operations,Proven expertise in implementing process improvements to ensure sustainable revenue growth. Develops key relationships across a wide variety of functional management levels and formulates strategies to decrease costs. Drives operational performance improvements and bottom-line ROI through deep..

Areas of Expertise,

•New Facilities Openings

•Training &Development

•Inventory Management

•Quality Control

•Warehouse Management

•Reverse Logistics

•Disaster Recovery Planning

•North Gateway

Strategic Planing

Budget Management

Vendor Management

Cost Optimizing

Staff development

Distribution Management


RTO Reduction


Presently Working At Flipkart pvt ltd(ekart logistics :

AREA MANAGER in Mother hub (Warehouse Binola /JKS GGN)

•Capacity to process /buildup the more than 3 lac shipment per day in shift wise in warehouse handling the both mother hub and transportation

•RCA exception handling the shipment with team bag level pend ency IRT(issue resolve team)

•Management review fortnightly also monitoring the performance of the shifts

•implementation kaizen and 5 s in staging and floor area with team

•Primary and secondary and exception in bags incoming process and handover to transportation as per cutt off the connection

•CPD and other breaches to be monitor and rca to be done

•Coordinate to Line haul for veh management as per the cutt of maintain in shift wise

•Staging in outbound and inbound both with adherence of the tc app and kaizen,5s

•More than 900 staff include sme sup in-charge reported to me shift wise

•National zonal and local projection to be update to line haul for veh management

•Keep monitoring the e- way bill and generation state wise and fwd with load fwd

•Meeting and review of shift manager and 3pl venor with zonal head and territory mgr

•Enitre process 3pl (Third party logistics) handling vendor are top 6 indian e commerce and courier cargo ltd companies likes(Bluedart,Dotzot,Delhivhary,Ecom Express,Myntra logisticts) inward/forwards and return operation management handling more than 70k per day shipment with return shipment coordination staff management vendor daily mis and reconciliation org the meeting agenda policy and process implementation flipkart SOP to entire vendor adherere…

•Reporting to Territory manager/Regional ops manager


June 2010 to May 2018 DTDC EXPRESS LTD

•Worked Senior Branch Manager

•Buildup Capacity More then 1.5 (lacs) shipments 1st Mile to Last Mile Process With Controlling 6 branches(NORTH DELHI) & For E-COMMERCE/PREMIUM/PRIORITY Shipments.

•Controlling 100+ Ground Staff and 150+ Pickup & Delivery Bikers of NORTH DELHI BRANCHES.

•Aging Monitoring of Undelivered Shipments/Return Pickups for Pan India & Closure

•Vendor Management and Developing Channel Partner In Case high volume for Pickup & Deliveries as Disaster Recovery Planning

•Controlling & Monitoring of fulfillment Centers Pickup & Deliveries

•Handling Big Project(Diary & Calender, POP Material(Hero Moto Corp/Samsung/Air-tel/Micro MaX/flip kart(Big Billion Days)

•Reviewing Branch Performance Fortnightly & Staff Training

•Supporting Channel Partners For Growing Business to Meet Their Customer & Provide them Good Operation Support.

•Ex pension of New Channel Partner of Vacant Pin-code & Retail Outlet for Increasing Cash Sales.

•Reviewing Business Performance Customer & Channel Partner Wise According to their Business Trend.

•Monitoring & Reviewing Various Performance Indicators Such as Inventory Cost, Co-loading Cost(Express/Economy) Vehicle Cost, Vendor Performance(Deliveries/Transport Etc), Booking Vs Dispatch Performance, RTO Closure, Reverse Pickups, Staff Performance Etc.

•Controlling & Monitoring More then 250+ Channel Partners & 100+ Direct Parties Sales/Collection/Expansion/Pickups/Deliveries & Branch Operation…

•Reporting to Regional Ops Manager/AGM North


Worked with ICICI BANK LTD as a Credit Analyst in Auto Loan Job profile (Role & Responsibility) :

Credit processor at icici bank ltd Videocon tower New Delhi

•To Quality Checking of all Auto loan and commercial loan pre and post process

•Process the Car loan (New Car, Used car,Car OD Credit card and home loan)

•Credit portfolio of individual, coprate partnership, HUF,Fleet and OD case

•To deliver the credit assessment targets with require TAT. To enroll Credit

•Processing Agencies processes system & monitor activities to maintain healthy credit

•Portfolio. Manage the CPA team to maintain relation achieve customer satisfaction.

Achievement:-Got Best Post Processor Award in Oct.2006 and Jan.2007

Reporting to: Area Credit Manager, Credit Manager

Professional Education background

Diploma in Logistics Management From Chartered Institute of Logistics and Transport (International), CILT accredited centered in India Delhi region DTDC supply institute

E. Commerce From Aptech Education

NCFM financial Management

Bachelor’s degree in Commerce from Delhi college of Art & commerce south campus New Delhi Delhi University

Personal Information

•Date of Birth : 30th Oct 1977

•Marital Status : Married

•Nationality : Indian

•Hobbies : Playing Cricket/Watching Movies/Swimming learning new tech curve

•CTC 6.10 lac perannum

•Dinesh Mangotra Sign

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