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Office Assistant Customer Service

Location:
Red Deer, Alberta, Canada
Posted:
March 14, 2019

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Resume:

PROFILE

Enthusiastic Medical Office Assistant graduate with progressive experience in the hospitality industry, seeking a career in an office environment. Iā€™m able to contribute dynamically to a multitude of work environments and would be a valuable asset to your company.

PROFESSIONAL EXPERIENCE

Advanced Respiratory Care Network

Practicum

-answered multiple phone lines, assisting callers with questions and concerns

-calling patients to book appointments

-phoned patients to confirm next day appointments

-took patient heart rate and SP02

-checked in patients as they arrived

-explained how to use ARES and REMMERS sleep study equipment to patients

-faxed/emailed appointment notifications and test results to family doctors

-administrative support for Respiratory Therapists and the Respirologist

-operated the Healthquest EMR and Microsoft Office daily

Alberta Health services January 2017 ā€“ Present

Stores

-fill orders put in through Meditech

-maintain accurate stock counts

-maintain supply rooms and order supplies as needed

-put supply orders in by requisition forms

-put stock away while using an electric power jack

Just Jacks February 2016 ā€“ Present

Server/Bartender

-serve guests in a timely and professional manner

-enthusiastically inform guests about daily specials

- maintain a consistent, regular attendance record

-restock bar supplies for next shift

Westview Co-op

Floor Supervisor/Cashier March 2015 ā€“ March 2016

-earned management trust by serving as a keyholder, responsibly opening and closing store.

-developed reputation as an efficient service provider with high levels of accuracy

-conducted weekly walk throughs with the manager to plan interior visual display

-politely assisted customers in person or via telephone

-monitored cash drawers in multiple checkout stations to ensure adequate cash supply

EDUCATION

Robertson College Graduated 2018

Medical Office Assistant Diploma

Career High Outreach School Graduated 2004

High School



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