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Manager Customer Service

Marana, AZ
March 14, 2019

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Holly McQuerry 571-***-****

*** * ****** ***** **

Apt #22204

Tucson AZ 85704


● Team leadership

● Cheerful and energetic

● Reliable and dependable

● Relationship selling

● Dedicated team player

● Complex problem solving

● Calm under pressure

● Vendor Partnerships

● Customer Service

● 4 years of management Staff training

● Creative and Innovative

● Detailed Oriented

● Operations management

● Inventory control


2018 - PRESENT

Natural Grocers AZ- Vitamin Manager

● The Vitamin Department Manager is responsible for the successful operation and profitability of the vitamin department as well as training, directing and monitoring all department staff.

● Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis. 2014 - 2018

GNC, MI,VA,AZ- Store Manager

● Started as a part timer then 2 months then became a manager of my own store. Winning several sale contests and customer service awards.

● Traveled and helped out with several stores in the region and out of region. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

● Shared product knowledge with customers

while making personal recommendations. Maintained friendly and professional customer interactions.

● Managed a new store location and

assisted in recruiting and training new staff. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts 2


VG’s, CARO MI - Deli/Cashier


● Maintained work area in clean and neat manner.

● Accepted merchandise returns.

● Greeted customers promptly and responded to questions. Deli

● Apportioned and served food to facility residents, employees, or patrons.

● Received frequent customer compliments for going above and beyond normal duties.

● Continually kept carpets and floor clear of debris.

● Skillfully anticipated and addressed guests' service needs 2011

Peebles - Caro, MI Sales Associate

● Seasonal worker Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

● Received and processed cash and credit payments for in-store purchases. Education

2009- Caro High School



Over 45 customer service awards. And sales competition awards

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