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Customer Service Manager

Location:
Houston, TX
Salary:
15.00
Posted:
March 14, 2019

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Resume:

Robert M. Mattair Jr.

***** ****** **. *** *****, Texas 77357

Cell Ph. 832-***-****

E-Mail: ac8r1v@r.postjobfree.com

Summary:

Motivated logistics specialist successful at managing inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills. Skills:

Certified forklift and crane operator (20 years)

Accomplished in safety operations and implementation

Inventory control and tracking

Shipment consolidation planning

Vendor management

Customer service-oriented

Professional Experience:

Lone Star Molding

12686 FM 1314 RD

Conroe, Texas 77302

Production Supervisor:

Executed daily work scheduling, improved daily production, preformed Q/C procedures and log all non-conformance reports, collaborated in research and development of new product lines, implement company safety procedures, utilized forklift to improve shop lay-out.

Wal-mart Corp.

23561 US Hwy 59

Porter, Texas 77365

Remodel Team Forklift Operator:

Received shipments of new fixtures, load & unload trucks with forklift and pallet jack, organize warehouse and prepared fixture packs, load old fixtures for recycling. Money Center Associate:

Finalized customers fund transfers to worldwide destinations, and from Wal-Mart to Walmart, execute bill pay, process money orders, and handled customer purchases. American Elastomer Products

5301 Polk St. Bld. 20

Houston, Texas 77023

Plant Manager:

Supervised all day to day operations, train personnel in job assignments and safety procedures, recruit and hire personnel in accordance with company policy, resolved customers request for expedited orders, design and quote new projects, performed A/R and A/P, submit bills weekly to corporate office, perform monthly inventory and reconcile count to balance month end, process weekly payroll and track employees vacations, negotiate with supplier to improve operating cost. (Cared-for over 30 employees) Safety / Maintenance Manager:

Initiate weekly safety meetings, train and certify employees in OSHA standard forklift operations, tracked and schedule maintenance of shop trucks, and equipment.

Work Coordinator:

Receive customer’s worn and damaged products, assess repairs and/or recommend replacement, draw prints and design new parts, handled shipping & receiving, arrange daily department production schedule, perform customer follow-up on completed work and services provided, schedule of pick-up and deliveries, load trucks for weekly routes. Education:

Graduate of Kirbyville Sr. High in Kirbyville, Texas EXXON Manager Training and customer service classes (Level 1 & Level 2) Employee and Customer Motivational Training

Universal Technical Institute (Automotive repair education) State of Texas Radioactive (Safety and Handling) Certification classes E. M. I. Unite Operation and Maintenance classes

Personal References:

James Patterson (President of American Elastomer Products) 19 Years 281-***-**** Nat Brown (Business owner Eximco Int.) 10 Years 713-***-**** Jeff Crab (Manufacturing Supervisor) 15 Years 281-***-**** Zach Monico (Property Manager) 7 Years 832-***-****



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