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Customer Service Data

Location:
Ottawa, Ontario, Canada
Posted:
March 11, 2019

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Resume:

Abidan Woldeyes

ac8qz8@r.postjobfree.com 613-***-****

*** ******* ****, ******, **, K2G 7E9

EDUCATION

Algonquin College

Internet Applications & Web

Development

Graduated with the Class of 2018 from

Algonquin’s School of Advanced

Technology

AVAILABILITY

Available for full-time

position

VOLUNTEER

EXPERIENCE

Church of The Living Word Ottawa

2784 Cedarview Rd, Nepean, ON

Drupal Site updates for church public

website:

www.churchoflivingwordottawa.com

RELEVANT WORK EXPERIENCE

Flight Data Core Ottawa

Student Intern for Algonquin Project Course

Jan 2017 – Apr 2017

Designed, developed, and tested a web application to browse and display analyzed aircraft flight data and technical manuals; resulting in knowledge of general user to application interaction Worked with a team of students on an Agile development approach. Allowing communication and collaboration under widely-used industry standards

Responsibilities as a team member included:

• Finalizing data models

• Configuring Apache for FDC servers

• Using PHP and Laravel to help develop a framework TECHNICAL SKILLS

Programming Languages: PHP, Java, JavaScript, HTML, CSS, Python, Drupal

Therefore, developing solid foundational web development knowledge Databases: MySQL

Allowing extensive development of database management skills such as querying data, creating views, permission setting, and record deletion

Network Operating Systems: NOOBS OS, Linux, VMWare, Version Control (git)

Gaining fundamental Linux development knowledge and user administration experience

Web Security: Implementing various computer security countermeasures; resulting in understanding of topics such as cryptography, redundancy, access control, intrusion detection, and basic TCP/IP utilities

Graphic Design: Adobe CC (Photoshop, Illustrator, Muse) Designed website banners, interactive animations and 3D images as part of a web animations course

E-Commerce: Developed, deployed, and maintained electronic commerce (e-commerce) applications; resulting in knowledge of internet marketing and funds through an online network Microsoft: Excel, Word, PowerPoint

COMMUNICATION AND

LEADERSHIP SKILLS

Developed strong interpersonal skills in

customer service environments such as

Dollarama and Pizza Hut by offering

customers the best possible experience,

thus enhancing professionalism, courtesy,

and patience

Mentored, and motivated young children

by teaching soccer basics and organizing

activities as a youth coach at Ottawa South

United soccer club, realizing an end goal of

promoting teamwork and fitness

LANGUAGES

Bilingual (Fluent in both English

and French)

Obtained French Immersion Diploma in

High School



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