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Assistant Customer Service

Location:
Chicago, Illinois, United States
Salary:
16
Posted:
March 11, 2019

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Resume:

THUY-LINH NGUYEN

CONTACT

ac8qz7@r.postjobfree.com

224-***-****

**** * ********

Unit G

Chicago, IL 60647

STUDENT COUNSELOR AND TEACHING ASSISTANT FOR PRIMARY STUDENTS The Olympia Schools, Hanoi, Vietnam June 2016 - August 2017 Counseling students and parents about the college admission process. Support host school visits, organize college fair and facilitate any international organizations' visits to The Olympia Schools.

Teaching assistant in English and Science classes for primary students. STUDENT AID

Early Childhood Education Center, River Forest, IL 60305 Jan 2018 - Present Assist teachers with the caring and nurturing of children (3-5 years old) as they learn and develop spiritually, socially, emotionally, intellectually, and physically in a challenging play-based Christian environment.

Support relationships and opportunities that promote children's' emerging decision- making capabilities.

PROFILE

A graduate student seeking an education-related internship and full-time position using a strong background in customer service, student counseling and teaching assistant, having 3-year experience working in an educational field. WORKING EXPERIENCE

CORE QUALIFICATIONS

Student Relationship Building

Lesson Plan Design

Varied Teaching Strategies

Communication

Consulting

Presentation

Material Sourcing and Management

Time Management

CUSTOMER SERVICES OFFICER

Summit Edication Services (SES), Hanoi, Vietnam June 2015 - August 2016 Counseling students, conduct effective sales of SES's products through telephone or face-to-face interaction.

In charge of managing materials, class arrangement and examination results of SAT, GMAT and tutoring course.

Address and solve customer complaints, queries, etc. EXCHANGE PARTICIPANT

Choithram International School (CI), Indore, India July 2014 - August 2014 Exchange Vietnamese culture by means of arts and activities with high school students.

Conduct presentations with the aim of increasing high school students' awareness of cross-cultural understanding with 30 students from 12 countries. Collaborate with an Indian professor to write a comparative educational report on how culture differences in public school of Vietnam and CI affect minds of students. EDUCATION

BACHELOR'S DEGREE

EDUCATION MANAGEMENT

2016

National Academy of

Education Management,

Hanoi, Vietnam

COMPUTER SKILLS

Microsoft Office

Graphic design (Basic)

Presentation software

MASTER OF ART IN

CURRICULUM AND

INSTRUCTION

Expected June, 2019

Concordia University Chicago



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