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Analyst Developer

Brooklyn, New York, United States
March 10, 2019

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*** **** ******, ***. ** Brooklyn, NY 11209

Tel: 347-***-**** E-mail:


Quality focused programmer analyst passionate about customizing and developing software for almost 20 years, and excited about emerging technologies and learning new skills. Hands-on developer applying analytical, problem solving, and collaborative skills to ensure quality software release to production. Play a key role in a self-directed Agile team. Experience in getting specs from end-users, analyzing business requirements, active involvement in all stages of software development cycle, writing technical documentation, and following source control management best practices. Collaborate with members of several IT teams within organization.

Key Skills

● User interface and user experience ● Punctuality ● Problem-solving

● Requirements gathering ● Attention to detail ● Web app development

● Workflow app development ● .NET development ● Testing

● Understanding business needs ● Standalone app development ● Code debugging

● Relational / nonrelational databases ● Cloud-based app customization ● Teamwork

Programming Languages, Software, and Systems Experience

ServiceNow, JavaScript, HTML/HTML5, CSS, DOM manipulation, AngularJS, .NET Framework, C#, VB.NET, VB6, Microsoft SQL Server, ASP.NET MVC, Visual Studio, Razor View Engine, Responsive Web Design, Crystal Reports, Transact-SQL, Excel formula language, VBA, Lotus Notes, Domino, LotusScript, ADO/ADO.NET, Win32 API, MS Access, XML, C/C++.

ITIL Foundation Certification

Professional Experience


Loews Corporation New York, NY

ServiceNow client-side and server-side developer with focus on Service Catalog request fulfillment processes, applying knowledge base customization, version upgrade release troubleshooting, and Service Portal widgets.

Analyst with focus on user experience and meeting business needs with ServiceNow customization.


Enhanced ServiceNow experience for Loews IT and business users by introducing a new format for email notifications sent by ServiceNow service request workflows in a much improved easy to read format.

Converted 50+ ServiceNow service requests from the Content Management System (CMS) to the Service Portal and acquired necessary skills to achieve that without any loss in business logic or functionality.


Loews Corporation New York, NY

Key member of the Loews IT Web Dev team involved in rebuilding of the company Intranet on the ASP.NET MVC 3 / SQL Server platform using C#, Razor view engine, Responsive Web Design, and HTML5.

Supported and maintained the old Intranet without compromising work quality during the transition.

Developed multiple web-based workflow applications and standalone VB.NET applications.

PAVEL NOVIKOV Tel: 347-***-**** E-mail: Page 2

Applications Systems Analyst - Continued


Oversaw and led the development of the Company News part of the Intranet rebuilding project enabling users to preview articles before posting.

Developed a fully-automated VB.NET application to process the Intranet and Internet plain-text logs, designed a SQL Server database back-end, exclusively used stored procedures / triggers (Transact-SQL) in place of the middle-tier, and created reports with Crystal Reports.

Involved in developing a multi-threaded VB.NET application for Risk Management to convert a third-party text file extracts into specially formatted Excel files.


Loews Corporation New York, NY

Worked on multiple programming assignments for the Intranet using LotusScript, Lotus Notes Formula Language, JavaScript, HTML, DHTML, and CSS.

Gathered new requirements from business users for in-progress projects to ensure business needs were met.


Led the Loews IT Web development team, mentored junior web developers, and managed every stage of a two-year development cycle for a major Intranet project to automate the approval workflow process for the HR department.

PROGRAMMER 2003 – 2006

Loews Corporation New York, NY

Worked with two Loews IT software development teams for web development and investment systems.

Developed new applications and modified existing applications to process financial data from brokerage firms, using VB.NET, VB6, Win32 API, ADO, MS Access, and VBA for MS Excel.

Supported third-party financial applications used by in-house investors and traders.

Additional experience included: Software Developer at Platinum IT Consulting, Inc., New York, NY, and Programmer Analyst at Corbis Corporation, New York, NY.


Bachelor of Science, Computer Science - Brooklyn College, City University of New York

Representative Courses: Programming in C and C++, UNIX/SUN Workstation Programming, Visual Basic and Java Data Structures, Theoretical Computer Science, Operating Systems

Professional Development

Lotus Notes; VB.NET: .NET Best Practices and Design Patterns, Developing ADO.NET Applications for SQL Server; ASP.NET: Building Web Applications with ASP.NET MVC, HTML5 Web Development, JavaScript for Web Development; ServiceNow: Building Web Applications with AngularJS, ServiceNow System Administration, ServiceNow Advanced System Administration.

Contact this candidate