Brittany Knapp
Henderson, NV *****
ac8qep@r.postjobfree.com
Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Answers a high volume of incoming calls while handling in-person inquiries from customers and colleagues. Flexible and hardworking with strong drive to succeed.
Authorized to work in the US for any employer
Work Experience
Service Supervisor
McNeilus Truck and Manufacturing
March 2014 to January 2018
As Service Supervisor I managed a shop of eight technicians. Responded to customers and scheduled service work. Worked within JDE system. Organized files and maintained spreadsheets. Scanned all safety and environmental documents. Also, approved technicians time weekly. Service Writer
McNeilus Truck and Manufacturing
September 2006 to March 2014
As Service Writer I Worked within JDE system. Organized files and maintained spreadsheets. Scanned all safety and environmental documents. I also trained new Service Writers as they were hired. Customer Service Representative
Convergys - Salt Lake City, UT
February 2002 to September 2006
Made copies, sent faxes, and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Education
Business
University of Phoenix
Diploma
Central High School
Skills
Microsoft Office (9 years), Jd Edwards (10+ years), Telephone Skills (10+ years), Microsoft Excel (10+ years), Management, Excel
Additional Information
Willing to relocate. Took a year off of work to help my father who was diagnosed with Multiple Sclerosis.