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Customer Service Representative

Location:
Henderson, Nevada, United States
Posted:
March 09, 2019

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Resume:

Brittany Knapp

Henderson, NV *****

ac8qep@r.postjobfree.com

385-***-****

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Answers a high volume of incoming calls while handling in-person inquiries from customers and colleagues. Flexible and hardworking with strong drive to succeed.

Authorized to work in the US for any employer

Work Experience

Service Supervisor

McNeilus Truck and Manufacturing

March 2014 to January 2018

As Service Supervisor I managed a shop of eight technicians. Responded to customers and scheduled service work. Worked within JDE system. Organized files and maintained spreadsheets. Scanned all safety and environmental documents. Also, approved technicians time weekly. Service Writer

McNeilus Truck and Manufacturing

September 2006 to March 2014

As Service Writer I Worked within JDE system. Organized files and maintained spreadsheets. Scanned all safety and environmental documents. I also trained new Service Writers as they were hired. Customer Service Representative

Convergys - Salt Lake City, UT

February 2002 to September 2006

Made copies, sent faxes, and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Education

Business

University of Phoenix

Diploma

Central High School

Skills

Microsoft Office (9 years), Jd Edwards (10+ years), Telephone Skills (10+ years), Microsoft Excel (10+ years), Management, Excel

Additional Information

Willing to relocate. Took a year off of work to help my father who was diagnosed with Multiple Sclerosis.



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