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CPR First Aid certified, Security Guard

United States
March 08, 2019

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Michele Avary 646-***-****


Solid administrative, organizational, interpersonal skills. Dedicated team player demonstrated planning and decision making skills.

* Detail oriented, organized with exceptional communication and interpersonal skills

* Excellent customer service skills with sensitivity to diverse organizations and cultures.

* Proven ability to complete multiple projects in deadline-driven environment.

* Excellent phone demeanor, experience handling switchboard and multi-line phones

Professional Experience

Allied Universal Security Guard 4 World Trade Center May - present

Macys Asset Protection Officer Herald Square New York May ’12 to May ‘18

Three and a half years worked exclusively with Renovation Team, $507 Million Renovation

Dealing directly with Contractors, i.e., Electricians, Plumber, Tiles man

Generating daily to monthly to yearly passes depending on the site

Gave access via our Master keys for the entire store which everyone on the team was granted

Monitoring the Contractors work from the Camera Room, terminating Contractors who would not comply with Macys Policy and Procedures (who were caught stealing from Macys as well as other Contractors)

Using Master Keys to open MROs’ (assisting Associates’ to the Vault once Store closed)

Responding to 10:55s’ as quickly as possible, calling for EMS, directing EMS to accident locations with minimum interaction with store guests, following up when needed

Metro One Loss Prevention Security Officer New York, NY July 11 to May’12

Aviary Robbins Designs Self Employed (part time) New York, NY May 09 to Present

* Special Order Drapes, Slipcovers and Pillows

* Baking and Cooking various Ethnic Cuisine

First Choice Staffing Inc. (Various Temporary Assignments) New York, NY Sept. 08 to May 10

Receptionist/Office Assistant

* Answer switchboard and act as gatekeeper for various financial and legal firms

* Meet and greet clients

* Provide administrative support as necessary

Argosy International Inc. New York, NY Nov 07 to Sept. 08

Receptionist/Office Assistant

* Answer phones, decipher international faxes and e-mail to appropriate departments

* Handle travel arrangements for off-site sales representatives

* Organize Birthdays/anniversaries for employees

* Send/receive all mailings domestic and internationally

* Set-up and monitor Conference Calls

* Visiting various Consulates to represent in obtaining Visas, and Authenticate

* Order all office supplies, maintain inventory

* Filing of all Quotes, Purchase Orders and other Import/Export documentation

Bloomingdale's New York, NY Jul 06 to Aug 07


* Met with assisted all guests in the newly renovated Intimate Apparel department as certified Fit Specialist

* Assisted majority breast cancer survivors were cared for in Private Fitting rooms

* Follow up with courtesy thank you calls,

* Added to mailing lists for upcoming private events.

New York University Aug 01– Jun 04

Professional Fundraiser

* Contacted all 13 schools with in New York University.

* Establishing, developing and maintaining rapport led to Alumni pledges

* Provided phone nu

New York University/SCPS School of Continuing & Professional Studies Sept 99 –Sep 03

Administrative Assistant

* Represented university at college fairs

* Office support answering phone inquiries (faxing, sorting mail, etc.)

* Follow up inquires on open house attendance Especially Continuing & Professional Studies Programs.

* Generated spread sheet outlining demographics quarterly

* Monitoring the budget valid/ non-valid mail addresses.

* Phone query to determine the best possible fit for prospective students.


New York University Steinhardt School of Education

Major: Applied Psychology

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