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Customer Service Sales Representative

Location:
Omaha, NE
Posted:
March 07, 2019

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Resume:

January **** to Present

June **** to January ****

July 2013 to June 2014

February 2012 to July 2013

July 2009 - February 2012

Tyler J. Olson

ac8piz@r.postjobfree.com

515-***-**** • ac8piz@r.postjobfree.com

Key Qualifications

! 15+ years of sales experience: Medical, Consumer Goods, Advertising and Media

! Client Management/Customer Service

! Microsoft Office; Excel, Word, Power Point, Outlook

! MSP/Fidelity

! ERLMF

! eCar

Work Experience

Wells Fargo Home Mortgage

Home Mortgage Consultant - Premier ONE

! As a mortgage consultant I provide answers and guidance regarding mortgage-related products and services for clients, customers and potential customers. A mortgage consultant is responsible for generating mortgage business through inbound and outbound lead generation.

! A mortgage consultant thrives on customer interaction and building of relationships through skilled communication and organization. We have strong integrity, are highly motivated and strive to reach goals.

Wells Fargo Home Mortgage

Home Preservation Specialist II

! Single point of contact for Wells Fargo Home Mortgage clients in bankruptcy assisting them though the mortgage modification process.

! Utilizing attorneys and building relationships to expedite the modification process.

! Court mediation accounts which utilize our own Wells Fargo Attorneys to mediate between Wells Fargo and our clients attorneys.

! Attend court mediation hearings via conference call.

! Pilot program to drive "Next Task" initiative for ERLMF

! Quality Captain- Conduct monthly Standard Operating Procedure conference calls

! Vision and Values Award Winner- Awarded based upon performance and leadership Wells Fargo Financial

Home Preservationist Specialist I

! Single point of contact for Wells Fargo Financial clients in bankruptcy assisting them through the modification process.

! Utilizing attorneys and building relationships to expedite the mortgage modification process. US Bank Home Mortgage

Mortgage Loan Originator

! Determine the borrowers qualifications for a home mortgage and following through to complete the mortgage transaction working closely with underwriting, processing and all entities of US Bank Home Mortgage

Wells Fargo Home Mortgage

High Value Customer Service

February 2006 - January 2009

September 2001 - August 2003

February 1997 - September 2001

! Primary contact for High Value clients and enhancing the customer service experience with resolution of issues and the relationships between Private Mortgage Bankers, WF Financial Divisions, Loan entities and servicing

Cargill

Biodiesel Technician

! Oversee analytical test procedures and instrumental analysis on process and final product

! Safety Team which developed safety protocols per OSHA guidelines and regulations. Investigated near misses to diminish risks within the plant

Myriad Genetic Laboratories, Inc

Account Executive

! Sales of genetic testing (BRACAnalysis, Colaris, Colaris AP, Melaris) in the major health systems/hospitals and their networks throughout Iowa

! Organized programs utilizing national thought leaders within their specialty to communicate pertinent information to local thought leaders

! Assisted with training and mentoring new representatives Merck & Co. Inc

Professional Sales Representative

! Grow market share and education associated with products in the highly competitive statin and antihypertensive markets targeting the medical community and Pharmacy Directors Education

Bachelor of Science

Iowa State University

! Physiology/Exercise Science

! Zoology, Biology, Biomechanics, Medical Aspects of Exercise Associate of Arts

Ellsworth Community College

! Marketing

! Business Communication, Principles of Marketing, Business Management, Computer Science



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