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Manager Customer Service

Location:
Ventura, CA
Posted:
March 05, 2019

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Resume:

Patrick Carter

**** ****** **.

Ventura, CA *****

805-***-****

ac8oqo@r.postjobfree.com

Objective:

A position with a company that will allow me to use all my accumulated experience in Materials Management that will assist the company in achieving its goals.

Background:

Over 20 years of wide-ranging Supply Chain management encompassing proven management abilities including supervision of warehouse, inventory control, effective contract negotiations and strategic freight selection. Also supervised clerical and purchasing personnel, recruiting, training, and data processing functions.

Experience:

County of Ventura Ventura, CA

Inventory Tech. 12/15/2014 to 08/12/2019

Pull daily orders for customers.

Maintain accurate stock records and schedules.

Receive incoming stock and put away.

Complete orders by delivering to customers via truck or van.

Enhance America Mira Loma, CA

Warehouse Manager 02/05/2006 to 12/20/2011

Managed a team of 15 warehouse workers

Efficiently performed all purchasing responsibilities.

Successfully wrote and implemented warehouse methods and responsibilities.

Raised inventory accuracy by introducing a cycle counting program.

Supervised the customer service department and improved communications with both the sales force and customers.

Worked on problems of diverse scope and advised other managers and departments.

Calderon Textiles Ontario, CA 01/30/2002 to 01/30/2006

Facility Manager

Purchased materials, components and services from new and established vendors.

Gathered quotations, examined bids and made awards.

Determined material requirements and maintained inventory at required levels.

Evaluated vendor reliability and helped develop new sources of supply.

Motion Control Engineering Rancho Cordova, CA

Inventory Control Manager 05/15/1996 to 12/01/2001

Managed a team of 12 employees.

Took control of the company’s dynamic inventory movement from the warehouse to the production floor, then to final shipping to the customer.

Created all the warehouse procedures including the cycle counting program to meet ISO 9000 standards.

Using cycle counting methods, we were able to raise inventory accuracy, thus improving MRP utilization and allowing us to not have to shut down for physical inventory.

Trained personnel in general warehouse practices.

Mission Industries Santa Barbara, CA

Inventory Control Manager 11/15/1985 to 12/01/1994

Starting as a buyer, worked up several management levels that included Inventory Control, Warehouse Management and Traffic Management.

Supervised up to 40 employees.

During this time, I re-organized and set computerized standards of purchasing and warehouse functions which significantly increased the Materials Department efficiency.

Researched, analyzed and implemented more effective shipping, receiving and procurement procedures through centralization of activities which improved materials management operations and improved customer satisfaction.

Chosen by upper management to direct the start up of a new distribution facility that resulted in a new customer base and was in full operation in one month.

Education:

Humboldt State University Arcata, CA B.A. Political Science



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