· firstname.lastname@example.org ·
Forty-years of experience in Corporate America and School District environments. I’m looking to be a part of an organization where I can use my years of experience of office work and customer support. My work ethics are impeccable, I am loyal, hard-working, and a team player. I work well with others and want success for myself and the people I work with. EXPERIENCE
DATES FROM – OCTOBER 2004 = OCTOBER 2018
HUNTER DOUGLAS WINDOW FASHIONS - TRAINING PROGRAM COORDINATOR Maintained Onyx database of company and individual records for Dealers and Installers, approximately 3000 plus. In Sales Force, handled cases in which Dealers and/or Installers were having issues completing online classes or courses for certification or recertification, I would provide customer service by suggesting solutions for their issues. Was responsible for “Works” financial accounting online ensuring receipts were attached to specific invoices. Responsible for all in-house training, which includes registration, working with caterers, hotel, transportation and a multitude of other tasks at any given time. Was responsible for checking in attendees and overseeing the three-day training event. I supported our trainers by making sure all functions were accurate and flowed nicely. Managed the check in process for visitors and guests. Greeting and assisting new guests with Certification Photo ID access Badge. I was responsible for closing out events. I also handled the mailroom distribution: ordering supplies for the department, answering emails from upset customers, handling phone calls and diffusing angry/stressful customers and situations with great success.
DATES FROM – JUNE 2000 – OCTOBER 2004
EAGLEVIEW ELEMENTARY - SECRETARY
Signed in parents, guest, and tardy children. Handled phone calls regarding absentees and other school related issues. Assisted in the nurse’s office when needed; anywhere from sick children, to head lice. Worked directly with the Vice Principal assisting with anything that was needed. Knowledge and experience with how the school district handles difficult and sensitive situations involving first responders. I helped parents, guardians and grandparents who checked out children. I am very aware of my surroundings, policies, and procedures regarding parents’ staff and children. Experience with custodial maintenance of the school; able and willing to assist and support all staff at all levels.
HIGH SCHOOL DIPLOMA, SOUTH HIGH, OMAHA, NE
• 64 words per minute
• Clerical Support (copies, fax, phone calls,
messages, notes, filing, etc.)
• Time management and Organized
• Sensitivity and Discretion
• Honest & Trustworthy
• Critical Thinking and Problem Solving
• Communicate effectively (in-person, email,