SARVANI YELLAPRAGADA

Phone: 412-***-**** ac8ndg@r.postjobfree.com

Expert in Software Quality Assurance Testing Over 7 years’ experience

SQA Testing Methodologies,

SCRUM and Agile Methodologies

Functional Requirements

Test Strategies & Coverages

Test Cases & Processes

Documentation

Regression & Negative Testing

UI & Compatibility Testing, UAT testing,

Defect/Bug Tracking

Oracle, MS Access

QA & QC Standards, Microsoft Excel, Word, IBM Clear Quest, RQM (Rational Quality Manager), RTC (Rational team concert) Microsoft SharePoint, Soap UI, Quality Center, Jira, QTP, Load Runner

QA software testing experience in Health care Domain.

Excellent analytical and Testing Skills.

Experience in working with various software development methodologies like Agile and waterfall.

Master's Degree in Bio Sciences.

Well versed with PEGA Rule based Process commander.

Extensive experience in testing Web based and stand-alone client server applications.

Independent, self-directed and highly motivated

Dec 2017 – Dec 2018

QA Analyst Highmark/SDLC Highmark Care Management

Highmark Care Management applications (Care Management and Utilization Management) were developed using PEGA Systems RULES Process Commander.

These applications allow Highmark Clinical Care Managers and Care Coordinators to Manage patient care by creating Cases, Care Plans, Problems, Goals and Tasks for its members and other external clients like Delaware, West Virginia, Minnesota, North Dakota, Wyoming, Gateway PA, OH, AK, NC, KY

Role & Responsibility

Reviewed business requirements, use case requirements, user stories and provided feedback.

Participated in Story point estimation.

Developed Test Plans, Test Cases and Executed them in Rational Quality Manager.

Used IBM ClearQuest and Rational Team Concert for Test Failures and for defect reporting.

Interacted with business analysts and developers to resolve technical issues.

Coordinated with different groups for defect analysis.

Worked on GO Live Production Support Team to replicate the production defects and resolve them as needed.

Environment: IBM Rational Quality Manager, Rational Team Concert, PEGA - PRPC, ClearQuest, Microsoft SharePoint, Soap UI and Toad for Oracle

Dec 2013-April 2017

QA Analyst Highmark/SDLC Highmark Customer Service Desktop

Highmark Customer Service Desktop application was developed using PEGA Systems RULES Process Commander.

This application allows Highmark to track various interactions initiated from its members, providers from Highmark projects and other external clients from different Portals and intakes. It can keep track of various service items initiated from different channels and allows Highmark to service its users efficiently.

Role & Responsibility

Developed Test plans and test scripts for MTM indicator, Member Portal, Reporting, Navinet and MCI modules.

Reviewed business requirements, user stories, use cases and provided feedback.

Executed Test scripts based on the business requirements for functional testing.

Performed CSD hybrid/Insinq (Main-Frame Application) Integration Testing for different modules in the application.

Interacted with business analysts and developers to resolve technical issues.

Coordinated with different groups for defect analysis to enable the execution of testing.

Used IBM ClearQuest for bug reporting.

Used PEGA Development Environment for Requirements repository.

Environment: IBM Rational Quality Manager, Rational Team Concert, PEGA - PRPC, ClearQuest, Microsoft SharePoint, Soap UI and Toad for Oracle

Aug 2013 –Dec 2013

QA Analyst HM/ITPI - Highmark WebOps

The Health care online portal website helps members to register online for health insurance for different regions.

The Health care off Exchange project for Federal website helps users to use the Highmark websites efficiently

Role & Responsibility

Developed Test Scripts for HCR (Healthcare reform), RP40 and Build Your Family module for Off Exchange project. Reviewed business requirements use cases and provided feedback.

Executed Test scripts based on the business requirements for functional testing.

Interacted with business analysts and developers to resolve the technical issues to meet the client's requirement for a better-quality software product.

Coordinating with different groups for defect analysis to enable the execution of testing

Used IBM ClearQuest for bug reporting.

Worked on various releases.

Environment: ClearQuest, Microsoft SharePoint

Dec 2011 – Aug 2013

QA Analyst Highmark/Ciber - Highmark Customer Service Desktop

The Health care application was developed using PEGA Systems RULES Process Commander.

This application allows Highmark to track various interactions initiated from its customers and different portals. It can keep track of various service items initialed as part of the interaction and allows Highmark to keep track of various MTM indicators. It has ability to serve most urgent items to satisfy various Service Level agreements with Highmark customers

Role & Responsibility

Developed Test Scripts GMU module and Case Management module for various releases for PEGA Systems CSD Project.

Reviewed business requirements use cases and provided feedback.

Executed Test scripts based on the business requirements for functional testing.

Performed Insinq (Main-Frame Application) Integration Testing for different modules in the application.

Interacted with business analysts and developers to resolve the technical issues to meet the client's requirement for a better-quality software product.

Coordinating with different groups for defect analysis to enable the execution of testing

Used IBM ClearQuest for bug reporting.

Used PEGA Development Environment for Requirements repository.

Environment: IBM Rational Quality Manager, PEGA - PRPC, ClearQuest, Microsoft SharePoint

EDUCATION & CREDENTIALS

Education:

University of Madras - Chennai, India

Masters in Botany

Trainings:

Technology People Inc. - Pittsburgh, PA

Quality Assurance using automated testing tools

Oracle 9i SQL training

Technical Skills:

Oracle, MS Access, QA & QC Standards, Microsoft Excel, Word, IBM Clear Quest, Rational Quality Manager, Rational Team Concert, Microsoft SharePoint, Quality Center, Jira

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