Post Job Free

Resume

Sign in

Customer Service Assistant

Location:
Accra, Greater Accra Region, Ghana
Posted:
March 01, 2019

Contact this candidate

Resume:

Curriculum Vitae (C.V)

PERSONAL PROFILE

Name Cedell Anowa Hagan-Kissi

Address P.O.BOX CE11147,TEMA.

Mobile 024*-******

E-mail ac8m6n@r.postjobfree.com

Nationality Ghanaian

Marital status Married

Location Community 8, Tema

Profile I am a highly motivated and enterprising person who relishes a challenge. An amiable person who has the determination to continually improve upon success. I have the ability to work with little or no supervision, ability to work under pressure and a very result oriented person and also I am a team player who possesses good leadership skills.

My quest is to further develop my skills in human resource management and my objective include taking up challenging managerial position.

Objective:

To help others to achieve their goals and values and also to help in achieving the goals of the organization I find myself in by making good use of my interpersonal skills as well as putting the skills and knowledge acquired from school to good use.

EDUCATION

2011-2015 Business Administration (BSc. Graduate)

Human Resource Management

Presbyterian University College (PUC)

Okwahu Campus,

Abetifi-Ghana.

2006-2009 West African Senior School Certificate Examination (WASSCE)

Chemu Senior High School

Community 4-Tema, Greater Accra.

2003-2006 Basic Education Certificate Examination (BECE)

Datus Complex School

Community 7- Tema, Greater Accra.

EMPLOYMENT

DATUS COMPLEX SCHOOL,TEMA.

Teacher (June, 2011- September, 2011)

Duties:

•To respond to all the children’s needs and to make them feel safe by creating a tensed free environment for them.

•Teaching the children rhymes and sounds to aid in training their speech. Working within a team that is focused on providing quality educational services to children of all ages.

Achievements:

•I was always early and punctual at work to receive the kids from their parent and provide the comfort and create the tensed free environment the kids will need when their parents left.

•I helped in getting the children to learn a lot of rhymes and sounds that really helped in preparing them for the next academic year.

•I also furnished the headmistress of the school with the accurate information needed to help address the challenges faced in the class.

NESTLĒ GHANA LIMITED (Attachment)

Assistant Customer Service Officer (June, 2013-July, 2013)

Duties:

•Updating the transporters index using Microsoft Excel.

•Keeping records of all shipping documents of products that are being exported.

• Making follow ups on shipment dates and serving as a customer service representative to foreign customers.

•Creation of Pro Forma Invoice.

Achievements:

•Instrumental in the keeping of documents and good at filing.

•Ability to work under little supervision

•Ability to work under pressure and to achieve targeted goals.

TEMA OIL REFINERY (Attachment)

Insurance Clerk (July, 2014-August, 2014)

Duties:

•Calculating the level of stock and drafting a letter to be sent to the Insurance Brokers

• Keeping records of all claims made and giving feedbacks to customers on their claim letters.

• Informing all parties involved and seeing to it that all parties are present and organized for the monthly Risk Audit meeting conducted.

•Secretarial duties and noting down of problems brought on board by the risk audit group after the conduction of audit.

Achievements:

•Good at monthly Oil Stock Calculation using Excel.

•Ability to type claim letters.

•Ability to get members well organized and present on time before meetings.

•Ability to see to the necessary follow ups for all issues and challenges to be addressed before next audit meetings.

•Ability to document all notes and pictures taken during risk audits with the aid of PowerPoint and to mail it to all involved persons.

TEMA GENERAL HOSPITAL (National Service)

Consulting Assistant

Duties:

Consulting Assistant

Record keeping of admission and discharge folders

Monthly statistics taking of patients admitted, discharged and transferred

Administering of questionnaires to patients on how to develop the ward

SKILLS Computer Literate in Ms. Word, Ms. Excel, Ms. PowerPoint,

Computer Literate in Internet Skills.

INTEREST Travelling, social issues, sports (soccer) and music

REFERENCES

Assistant Headmistress Supervisor Human Resource Lecturer

Mrs. Juliana Mensah Mr. Jerry Annan Mr. Asare Bediako

Datus Complex School, Tema. Tema Oil Refinery Presbyterian University College

Tel: 024*-****** Tel: 024*-****** Tel: 024*-******



Contact this candidate