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Human Resources Administrative Assistant

Clarksville, Tennessee, United States
February 28, 2019

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Yinette I. Lizardo

*** ********* *****, ***********, ** 37040



An Accomplished Professional, with an extensive proficiency in leadership and mentoring skills, capturing opportunities to accelerate expansion, operations management experience, and logistics understanding in a highly competitive industry. Exceptional leadership skills with a proven facility to inspire confidence, retention, problem-solving, team building skills, and motivating high-quality standards by evaluating, learning, and recommending areas of opportunities. HIGHLIGHTS

• Strong leadership skills

• Resourceful

• Results oriented

• Critical Thinking

• Strategies in Decision Making

• Behavioral & Group Dynamics

• Ethics in Management

• Ability to work and perform under pressure

• Effective oral and written communication

• Information Management

• Strategic Business & Project Management

• Virtual teamwork

Prioritize Focus & Evolve

Proficiency with Microsoft Office Applications

Bilingual – English/Spanish

Administrative work experience


Bachelor of Arts in Human Resources Management

Ashford University, San Diego California (108 CH Completed, Graduation May 2019) PROFESSIONAL EXPERIENCE

Progressive Directions Inc. (PDI) Clarksville, Tennessee Administrative assistant/Receptionist August 2018-Present Responsible to answer multi-line telephone console in a timely, customer-service manner. Write accurate phone messages, including correctly spelling name and correct phone number, delivering messages to individuals in a timely fashion. Welcome on-site visitors determine nature of business and direct them accordingly. Answer questions about the organization and provide callers with address, directions and other information. Receives, date stamps, sorts and routes mail. Types routine correspondence. Performs clerical duties as needed, such as filing, copying, stuffing envelopes, scanning documents, and other projects as assigned by supervisor.

Automatic Data Processing, (ADP) Inc. El Paso, Texas Human Resources Consultant May 2016 – November 2017 Primary source of contact toward any inquire concerning the needed assistance providing information on sensitive cases while dealing with product and technologies. Leveraging a deep understanding of products and services to ensure expectation value is exceeded for the client. Instrumental in providing Best Practices within Federal and State Regulations, Comparison reports and procedures to support the company’s accelerated growth and nationwide expansion.

• Analyzed complex client requirements for benefits, ACA, and human resources policies and procedures through client engagement.

• Provided in-depth guidance through consultative services, using advanced functional knowledge and product expertise such as employee benefits, enhanced human resource solutions, compensation, performance recruitment, EEOC data tracking, ACA management and reporting.

• HRIS implementation and maintenance. Collaborated with clients in preparation of migrating to new systems while ensuring data was not compromised, educated, and trained clients on new system functionality.

• Educated and trained clients on onboarding/EI9 verification process, document cloud, HRIS mobile, HR assist, policy acknowledgement, benefits, ACA, organization charting, best practice, and all talent modules. United States Army, Fort Bliss, Texas

Human Resources Operations Supervisor January 2012 - May 2016 Human Resources Specialist May 2006 - December 2011 Highly dedicated and professional committed to the mission accomplishment by displaying unwavering self-motivation in every appointed task. Created and enforced a strict accountability of all finance documents ensuring prompt and reliable service. 8 years of specialized experience which includes assisting process a variety of military personnel or pay actions using automated personnel systems; providing technical guidance to supported units on military personnel matters; utilizing clerical or administrative procedures to complete reports and/or correspondence in word processing, spreadsheet and/or email format; and interpreting and/or applying human resources regulations or procedural requirements. Responsible for the accountability, accuracy, and timeliness of all personnel strength recruitment and retention, supervised and conducted organizations in and out processing, promotions.

• Provide technical advice and guidance on military HR programs such as personnel actions, professional development, strength management, personnel readiness, records management, and separations.

• Compiled and analyze military HR data for trends, deficiencies and accomplishments to be used in reporting and briefing management on program progress and the decision-making process.

• Worked within several military personnel systems/applications to affect Awards, Promotions, Schools, Assignments, Retirements and Separations, Recruitment and Retention.

• Equal Opportunity - monitoring, developing, implementing, and coordinating Affirmative Action Plans.

• Orchestrate standard operating procedures to meet the demanding requirements in support of the company mission and overall readiness; maintained as a reliable source of information to subordinates, peers and leaders. Drafted training orders applying technical skills, maximizing the use of limited resources with excellent results.

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