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Customer Service Office

February 26, 2019

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Resume of

Md Anwar Hosain

Cell Phone: 017********, 016********


Objective & Unique

To obtain a challenging job with responsibilities where my analytic, computer, leadership, and overall profession skills can be enhanced and fully utilized to boldly face any mission-critical projects by involving myself in the main stream operations of the organization.

Present Address

Section # 06, Block # C, Lane # 07,

House # 04, (3rd Floor), Mirpur, Dhaka-1216.

Permanent Address

Vill: South Alonia (Miji Bari)

P.O: Noor Nagar

P.S: Faridgonj

Dist: chandpur


Academic Qualification

Master of Business Administration (MBA)

Year of Passing – 2015

CGPA – 3.27 (Out of 4.00)

Major: Finance

Institute – The People’s University of Bangladesh

Bachelor of Business Administration (BBA)

Year of Passing – 2013

CGPA – 2.75 (Out of 4.00)

Major: Finance

Institute – IBAIS University


Year of Passing – 2004

GPA – 3.40 (Out of 5.00)

Group – Commerce

Dhaka Imperial College

Board of Education, Dhaka.


Year of Passing – 2002

GPA – 2.38 (Out of 5.00)

Group – Commerce

Alonia High School

Board of Education, Comilla.

Additional Qualification

Computer Literacy:

Office Management (Operating Software: MS-word, MS-Excel, MS- Power Point & E-mail.

Internet Browsing.

Language Skills / Proficiencies:

* Bengali : Native.

* English : Fluent (Speaking, Reading, Writing & Listening)

Activities & Interests

Participating in Cultural activities.

Computer operating & Internet Browsing.

Reading Books, Newspapers, Magazines, Periodicals, Research papers & Current events etc.

Traveling, Jogging & Sports.

Participating in Social welfare and development activities.

Listening to Music & Watching TV News.


Hardworking, Confident Enough to achieve goal.

Employment History

Total Year of Experience: 9.00 Year(s)

Bank Experience: (6.02 Years)

01.Officer (January 01, 2015 – Continuing)

National Bank of Pakistan

Company Location: 80, Gulshan Avenue, 1st Floor, Dhaka-1212


Department: (Treasury Department)

Effective manage the BD Taka & foreign currency fund to maximize the earning & minimize bank's cost of fund (CoF)

Do local currency deals (Call money, STD & FDR) & ensure meet up of BDT obligations

Do money market deals & manage CRR strictly to avoid penalty as per Central Bank requirement

Do FCY deals (Forward/Spot/Swap) & ensure FCY obligation of NBP meet on time & also keep our BD Taka balance sheet funded

To ensure the maximum return on our capital fund by investing them in BD Treasuries in a very effective way

Strictly maintain the CRR & SLR as per requirement of Central Bank

Regularly follow up the different currency exchange rate & helps the foreign exchange department to set daily exchange rate

Preparation of Daily Treasury Position, Movement & communicate to Top Management on daily basis

Increase the Treasury dealing counterpart adding at least 3/4 new banks, corporate house by setting transaction limit & FCY dealings

Prepare daily call money statement & report to Bangladesh Bank

Prepare monthly statement of call money, swap for Bangladesh Bank

Follow up the Treasury Bill, Bond.

02.Junior Officer (November 01, 2012 – December 31, 2014)

National Bank of Pakistan

Company Location: 79, Motijheel Commercial Area, Dhaka


Department: (ARG- Legal Department)

Update suit on regular basis, Collect recovery status from all branches, Maintaining loan listing all branches, Prepare 2nd & 3rd weekly statement Non Performing Loan, Update loan status.

Prepare lawyer bill & other bill for court fee, Making approval of expenditure for advertisement in the newspaper, Monitoring of Non Performing Loan.

Arrange half yearly statement of suit filling for Bangladesh Bank, Meeting with defaulter borrowers, Site visit of the borrowers.

Strategy preparation for Rescheduling / Case filing / Rescheduling statement, Circulars the defaulters name to the different Banks / NBFI, Communication with the BLA.

To maintain BRPD Master Circular-15, To maintain all types of task given by management.


Department: (Credit Department)

To assess the customer application, calculation of ‘Debt Burden Ratio’ and checking the mandatory documents and verification.

Prepare and knowledge of Credit Proposal & Appraisal, CRG Techniques, Borrower Selection.

To monitor and coordinate the branches recover team and to prepare recovery statement for head office and others.

To prepare Reschedule and settlement statement as per Bangladesh Bank guidelines.

Review and update credit and loan files and compute payment schedules.

Evaluates loan applications and documentations by confirmining credit worthiness.

Improves loan applications and documentation by informing applicant of additional requirements.

Rejects loans by explaining deficiencies to applicants.

Helps customers by answering questions; responding to requests.

Maintains customer confidence by keeping loan information confidential.


Department: (General Banking)

Open & close accounts for customers

Answer customers enquiries

Identify customer needs and refer customers to appropriate banking services & specialists

Accepts money or cheques deposited by customers, verify records & receipts

To maintain about clearing operations, OBC & balance transfer duties

Pay order & Demand Draft issue & encashment & collect deposit of the branch

Cheque books issue & delivery & others cheque related duties assignee

03.Customer Service Officer (January 01, 2010 – October 31, 2012)

(4* Star Hotel – Customer Service Experience: 2.10 Years)

Ascott The Residence (4* Star Hotel)

Company Location: R # 08, H # 13, Block # K, Baridhara, Dhaka.

Department: (Human Resource)

Details Personal Profile

Name : Md Anwar Hosain

Father's Name : Md Amir Hosain

Mother’s Name : Ayesha khatun

Date of Birth : 10th June, 1986.

Nationality : Bangladeshi

Religion : Islam

Community : Sunni

Sex : Male

Marital Status : Married

Blood Group : O’ Positive


Muhammad Khalid Mahmud Dr. Arifur Rahman

Head of Finance Ex. V.C Dhaka University

National Bank of Pakistan PRO V.C

Gulshan IBAIS University

Dhaka Dhaka

Contact: 02-9898449 Contact No: 02-8155651

Md Anwar Hosain

Date: 06/02/2018.

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