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Sales Representative Manager

Dallas, Texas, 75287, United States
February 22, 2019

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Tony Coaxum

**** ********* #* · Carrollton, Texas 75006

469-***-**** ·



Analytical, highly technical professional with extensive experience in integrating and migrating systems designed to enhance quality and efficiency. Proficient in aligning business needs with long-term solutions to complex IT challenges. Track record of success in systems administration and virtualization.

Talented troubleshooter constantly focused on identifying, isolating, assessing, and resolving technical issues.

Comprehensive knowledge and comfort within virtualization, storage, and Microsoft-based server environments, along with all peripheral processes.

Effective communicator skilled in developing relationships across functions from the engineering level to senior executives to implement complex technical solutions.

Well-versed in all aspects of strategic business Self-motivated and able to work in a multicultural environment. Excellent team player, able to increase productivity.

Strong decision-making skills, judgment, and outstanding initiative. Exceptional skill when working under high pressure. Extremely focused and motivated to achieve in a demanding environment that promotes teamwork but can identify and resolve issues independently. Goal-oriented self-starter, highest levels of personal initiative.


Over 22 years in IT. Achieved sales goal both years at EMC. Started as Server Manager at Denton County and advanced to Lead Server Manager in two years.

Collaborated with Sales Representative to lead the pre-sales project management processes through developing project scope, technical requirements, as well as preparing proposals.

Designed, built, and deployed enterprise-wide Physical (HP, IBM, and Dell) servers and virtual VMware servers.

Revitalized IT processes using ITIL standards.

Identified requirements and established product definition by creating technical details.

Served as Storage Administrator for Dell Powervault, Synology, EMC VNX 5700, and Isilon.

Produced state of DR and Data Protection Documentation, including failover procedures, DR implementation team roles, and third party roles.


Change Management · Consulting · Team Leadership / Motivation · Needs Assessment

IT Infrastructure / Design · IT Strategy · Process Improvement · Project Management · Technical Support

Deployment / Migrations


Coaxum Consulting · Dallas, Texas · 2014 to Present

Datacenter Virtualization Consultant

Provided oversight for storage and backup/recovery technologies, designed solutions for projects to manage technology and application performance.

Developed forecast for lifecycle upgrades, capacity forecasting, and budget planning and established disaster recovery plans. Designed, implemented, and supported VMware virtualization, and storage solutions.

EMC · Dallas, Texas · 2015 to 2016

Data Protection Pre-Sales Engineer - Enterprise

Provided technical leadership and managed relationships with data protection prospects, established clients, and business partners. Partnered with clients to identify technical requirements and translate business problems into technical solutions while resolving client inquiries to support pre- and post-sales initiatives.

Collaborated with the sales team and channel partners to manage and drive the technology evaluation stage of the sales process. Supported the sales team in meetings and client presentations by creating proposals, presenting technical solutions, and providing technical advice to clients.

Spearheaded architecture and design for complex solutions through leveraging cutting-edge technology in data protection. Collaborated with Sales Representative to lead the pre-sales project management processes through developing project scope, technical requirements, as well as preparing proposals.

Virtual Tech Group · Dallas, Texas · 2014

Datacenter Virtualization Consultant

Directed data migration and integration of new servers to a Rackspace cloud environment and managed private and public Rackspace cloud environments. Contributed to Service Delivery group as part of a multi-disciplinary consulting practice that delivered solutions using a wide variety of solutions, including servers and systems, storage platforms, and management platforms.

Designed and implemented complex system configuration and standards for ESXi 5.1 and 5.5 installations in diverse, demanding customer environments.

Denton County Technology Services · Denton, Texas · 2009 to 2014

Service Manager

Directed three Server Managers in developing strategic solutions within data protection, VMware management, and systems administration. Managed the planning, design, and execution of server deployments, server migrations, system upgrades, and research and development for IT infrastructure. Facilitated system installations, configurations, troubleshooting, and upgrades of physical and virtual servers. Delivered high-level technical support in server environments, technical consultation with senior management, and the generation of documentation and project plans.

Designed and configured clusters, resource pools, hosts, distributed virtual switches, DRS, datastores, and VSI storage plug-in to manage storage for 95% virtualized environment.

Administered all SAN connectivity and zoning on Brocade 300, 5000, 5100, and Cisco 5k switches. Managed all aspects of the SAN environment.

Cultivated relationships with Account Representatives and Engineers at EMC, VMware, and Presidio.

Matrix (GMAC) · Lewisville, Texas · 2008 to 2009

Windows Systems Engineer

Installed and configured Windows server and related technologies and executed applications and data migrations. Maintained procedures for domain administration, IP addresses, file system security, server builds, data storage and backup strategies.

Provided troubleshooting and problem resolution support for servers, clients, domain, and data center issues.

Played an instrumental role in planning, scheduling, and executing the reduction of over 2000 servers to 500 physical and virtual servers


Bachelor of Business Administration in Management Information Systems

University of Oklahoma, Norman, Oklahoma


VCE™ Converged Infrastructure Associate

ITIL® Foundation v3

EMC Backup Recovery Associate


Microsoft Office Suite, TCP/IP, VMware, Windows, Active Directory, DNS, Antivirus, Cisco 5000 Switches, HP/IBM/Dell Servers, EMC VNX 5700 storage arrays Solarwinds, Remedy, Foglight, RVtools, Vcenter


DFW Vmware User’s Group, CASA of Denton County

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