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Executive Assistant Customer Service

Glendale, California, United States
February 21, 2019

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Summary: “one of the most customer-centric individuals’ you may ever meet. UI work excellent with others and yet can work alone, beautifully. I work for you and for the customer. No customer will hang up a phone with me, due to dissatisfaction. I have always helped to increase business and I am an expeditor of customer needs and satisfaction, within agreed parameters.


High School Diploma Performing Arts& Literature Los Angeles, California

Associates of Science Colorado Technical University Colorado Springs, Colorado

Alison - Online Free Learning Multiple Completed Courses At Home & on the Road

Fluent with (English Only): written and oral communications; Advanced in current business practices

MS Office Suite: since 1997-2000 beta tested Word, Excel, Access, Publisher, Project, Outlook & Moore

Excellent with High volume of inbound customer calls: Call Center experience

Computer savvy; hardware & software applicable

Organization and/or re-organization expert

Meticulous with the details

Dresses and performs as a professional, at all times

Possess keen intellect, can pick up on any given assignment very quickly

High Learnability factor - Prompt & Reliable

Help Desk: Level 1 in IT, Lead in Loan Underwriting

Technical Support Engineer 4/2018–11/2018

Arecont Vision Costar, Llc. Glendale, California

Marketing Manager and Sales, Contract Underwriter 5/2015– present

Eco Assistant (self-employed) Los Angeles, California

Executive Assistant 10/2016-12/2016

Tcholacian Enterprises Glendale, California

Office Manager 11/2014-4/2015

Paramount Pre-Cast Designs, Inc. Sun Valley, California

Document Administrator 5/2009 – 1/2015

All Saints Academy Murrieta, California

Technical Support Assistant 6/2008– 5/ 2013

AJCC Tech – Computer Consulting Firm Pasadena California

Owner / Operator / Restaurant 12/2006 - 5/2008 the Bucket Eagle Rock, California

Primary Account Liaison & Underwriter & Retail QC Underwriter 3/2003 - 3/2006

Countrywide Home Loans (2 Locations) Correspondent Lending Division~ Subprime (Primary Account Liaison to Underwriter) West Hills, CA Retail Quality Control Underwriter Westlake Village, California

Admin Assistant, Real Estate Agent, Loan Officer, Underwriter 1999 to 2010

Ritz Realty & Fifth Avenue Funding Los Angeles, California

Loan Consultant & Originator 1997- 1999

Loan Connectors Santa Clarita, California

Additional Employment prior to 1997 Available

Additional Information:

Currently Enrolled through Alison in:

Six Sigma – Yellow Belt

Accounting Principles

General Cost Accounting


Public Speaking Children’s Education & Care Activist Event Planning

Mortgage Lending Continued Education Performances

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