Curriculum Vitae for Ahmed Mohamed Moustafa

Chi Building Unit 110 The Redwoods Fairview Quezon City

Nationality Egyptian

Date of Birth June - 1985

Email: ac8kha@r.postjobfree.com

Mobile: 091********

Multi-talented, business oriented with over seven years of customer services and developing business and customer relations experience, including a strong background in building a strong communication base between employees and clientele base, with a passion for building business relationships based on trust and delivery, i have exceptional convincing power and a strong ability to retain customers in order to contribute to the company’s sales goals effectively also have technical knowledge able to support the business as a personnel specialist, seeking any challenging position that would utilize and expand my knowledge and experience in order to benefit my employer and in return gain my job satisfaction.

Skills and Knowledge

Summary of qualifications

- Fluent English and Arabic.

- Able to bring in business smoothly and quickly – client demands met and exceeded.

- worked with improvement teams to implement front line solutions.

- Accomplished various methods which covers various Coaching and development techniques for

your subordinates talking about different behavioral styles and the best way to Deal with each

Other and with the clientele.

- Obtained various sales methods and techniques through a long line of experiences in the sales

Industry.

Excellent command of English Language with a degree from the British council.

Excellent computer command MOS (Word, Excel, Power point).

Communicate with departments’ managers or clients towards planning and developing the workforce.

Effective coaching using various techniques to enhance agents' abilities within both customer satisfaction and sales skills.

I am a Self-motivated Individual that always takes the initiative to create new methods to enhance the service level and the effectiveness of the daily managerial activities/tasks sharing best practices with other colleagues to help the overall.

October 2016- July 2018

DU UAE(Dubai Mall)

Sales executive & customer adviser

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Maintains quality service by establishing and enforcing organization standards.

Contributes to team effort by accomplishing related results as needed.

Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales

My best achievement there that I was best seller for Dubai mall store or many months.

November 2014- October 2016

Orange Egypt

Working as shop manager

My tasks included stock Management of related shops and branches, Shop report check lists, collect total shop target to reallocate it per agent, Follow Target achievement on weekly basis, maintain contact with Orange area Managers and the retail Managers, Follow up shops policies, interviewing new comers and employees rotations and follow up on weekly deposits

November 2012 – October 2014

Perfect solution company (out bound call centre )

Alexandria Egypt

Working as sales Associate

Making outbound calls for senior citizens in USA on behalf of the governmental medical insurance Medicare and selling medical equipment as they need

Also was make sure that I met business and sales targets on daily basis guarantee meeting all targets from month to month which will result in achieving a high score in seals.

Saptemper2010 –November 2012

Alexandria Detergents & Chemicals Co. working as a Team lead

Platinum clientele Sales Department.

Suez Canal region Head Office

Supervise and monitor sales teams’ progress and make sure all teams are meeting business and sales targets on daily basis in-order for me to guarantee meeting all targets from month to month which will result in achieving a high score as a branch and maintain high revenue on monthly and annual basis.

My tasks also includes revising and offering forms and methods of product presentation and marketing solutions which I provide to our platinum customers on how to present and sell our product to help them achieve a wider customer base and higher revenue as well and that results in a stronger and loyal relation between us and our clients

Education

2007 The Higher Institute of Social Work & Services.

Graduation project: Excellent

Graduation Grade: Good

All References will be provided upon request

Contact this candidate