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Customer Service Insurance

Hilliard, Ohio, United States
February 21, 2019

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Tiffany C. Miller, Esq.

614-***-**** Columbus, OH

DEFENSE LITIGATION ATTORNEY – TRIAL LAWYER – CREATIVE WRITER Licensed Ohio Attorney with 19 years of success in complex corporate civil defense and insurance defense/coverage at large law firms, coupled with legal academic excellence and journalism B.A. degree. SELECTED HIGHLIGHTS

Civil Litigation: Handled hundreds of cases, including for a major nationwide cable communications company, with high success and win rate.

Writing & Research: Specialized in writing, research, and document review; learned new topics quickly.

Insurance Defense: Teamed with insurance providers and TPAs on hundreds of defense and coverage actions.

Trial Experience: Served as first chair on bench and jury trials; earned favorable verdicts and settlements on cases.

Legal Expertise: Focused on e discovery and ESI document preservation/collection. CORE COMPETENCIES

Complex Legal Writing

Mediation & Settlements

Discovery Review/Process

Taking/Defending Depositions

Court Hearing & Trial Appearances

Freelance Research & Writing

First Chair for Trials Cloud Based Litigation Strong ESI and Computer Skills PROFESSIONAL EXPERIENCE

Bailey Cavalieri LLC, Columbus, OH 2003 – 2017

Of Counsel/Senior Litigator and Trial Attorney

Drove litigation process, defending sophisticated lawsuits from start to finish. Collaborated with clients and insurance providers to strategize defense and counterclaims, handle appeals, deal with opposing counsel, and mediate/negotiate settlements. Shouldered litigation and trial matters for all measures of civil matters throughout Ohio for the entire practice. Sample Successes:

Safeguarded and preserved reputation for quality and integrity for one of world's largest communications companies, while carefully considering litigation cost concerns to settle cases as efficiently as possible.

Handled a broad scope of cases, including defense of auto accidents by covered employees, property damage, contract disputes, wrongful death, quick injunctive relief, and small claims cases.

Gained a strong understanding of technical aspects of telecommunications industry, engineering, and cable business.

Built, strengthened, and preserved solid relationships on a daily basis directly with clients, co counsel, engineers, technicians, customer service teams, in house counsel, contractors, mediators, insurance personnel, court personnel, information technology personnel, expert witnesses, and private investigators. Additional Legal Achievements:

Demonstrated expertise and training for litigation issues relating to E discovery and electronically stored information

(ESI), including preservation of ESI and conducting discovery in compliance with Ohio and federal requirements.

Earned firm wide reputation as a stellar writer—efficiently, effectively, and intelligently churning out legal writings faster than any other of the firm’s Litigators. Drafted all imaginable forms of court pleadings and briefs, legal correspondence, including motions, discovery requests, appeal briefs, demand letters, and client audit request letters.

Assigned as firm's “go to” person on e discovery matters, leveraging experience on several different e litigation platforms, attending training courses on e discovery, and making recommendations for firm’s improvement.

Frequently guided process of preserving and collecting electronic data, working in conjunction with clients' computer support and IT personnel.

Tiffany C. Miller Page 2

Arter & Hadden LLP (Columbus office converted to Bailey Cavalieri in 2003), Columbus, OH 2000 – 2003 Associate Attorney (Litigation)

Hired straight out of college by one of country’s oldest law firms at the time. Hit the ground running, demonstrating flexibility and versatility by taking on diverse assignments from various partners with differing styles.

Earned valuable experience in every aspect of business and commercial litigation at both state and federal levels.

Continued to hone legal writing skills by drafting pleadings, motions, briefs, and facets of written discovery.

Underwent significant change with dissolution and transformation of law firm into new entity, Bailey Cavalieri LLC.

"The Lantern" daily student newspaper, Columbus, OH 1994 – 1996 Opinion Editor

Progressed through the ranks from reporter, to Campus Editor, and then Opinion Editor at one of largest campus newspapers in the U.S., controlling all editorials, overseeing columnists’ articles, handling letters to the editor, and writing own columns.

Acquired invaluable writing, editorial, and layout skills that proved extremely useful in legal research and writing functions.

Led daily meetings to determine editorial content for opinion page, while ensuring staff met tight deadlines.

Played a key part in rollout of new computer system, enabling staff and self to learn new practices. EDUCATION

Juris Doctor, graduated with honors – The Ohio State University Bachelor of Arts, Journalism, graduated magna cum laude – The Ohio State University

(news reporting, public relations, and minor in political philosophy) ADDITIONAL CREDENTIALS


Columbus Bar Association

Ohio State Bar Association

Friends of WOSU Public Media, Board of Directors, (past Secretary/Treasurer) The Ohio State University Alumni Advisory Council

Center of Science and Industry (COSI) Community Board CERTIFICATIONS

Columbus Mediation Services of Central Ohio, intense mediator training (2015) Kroll Ontrack E Discovery certification (2008)



Super Lawyers Rising Star award (4 times)

CALI Excellence Awards for Appellate Advocacy and Legal Writing OSU President's Citation award (2 times)

Public Service Fellow, The Ohio State University Moritz College of Law LexisNexis, Lexis Advanced, Westlaw, Microsoft Office Suite, Windows (all versions), Adobe, Photoshop, all state and federal court e filing systems, Summation, Relativity, Clearwell, most internet browsers, and use of Cloud based litigation support systems. Extensive knowledge of writing style codes, including the Associated Press (AP) Stylebook (journalism), The Bluebook

(law), various business writing manuals, and various general grammar/style manuals (e.g., The Texas Law Review Manual on Usage, Style & Editing).

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